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SilviaCasanova on Março 18, 2024
Hi Community, I have set up a signature for one of my Inboxes, but I would like to show or not show a part of it based on a property of the contact I am writing to. Does anyone know of a way to create conditional signatures? Thanks in ad Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Março 18, 2024 11:55
Hi @SilviaCasanova , This is unfortunately not possible at this stage. For now, you can only use presets and define signatures on a by-user ba...Leia mais
LindseyKM25 on Março 18, 2024
I Purchased Starter Plan on March 15th and NONE of the features are enabled... Its showing up and paid under Account and billings but my whole profile is still in free version mode. NO features. What is going on?
0 avaliações positivas
12 Respostas
Membro
Março 18, 2024 11:25
I think IM learning I THOUGHT I had bought the suit but got the Marketing.. I am working to talk to sales and get it switched. SO confusing.
Montash on Março 18, 2024
Hey there. Whenever attempting to edit or amend any of our webpages, this error message shows up. It's been like this for a few days now. Anyone know how I can resume usual editing? Thanks!
0 avaliações positivas
1 Respostas
Gerente da Comunidade
Março 18, 2024 18:04
Hey @Montash , thank you for reaching out to our Community! Are you the only user getting this error? Have you cleared your cache and checke...Leia mais
Solucionado
PPuri8 on Março 18, 2024
Hello, Under GDPR (and other data protection laws), we're required to delete customer data once the purpose for recording it has been fulfilled. I assume that all companies using Hubspot have this requirement to delete data after x years. We're Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 18, 2024 05:26
Hi @PPuri8 , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.com...Leia mais
Solucionado
TMc13 on Março 16, 2024
Hi there - My account was deactivated while I was out of the country for business. I had a lot of data in there that I had paid someone to collect as well as a landing page that is connected to my current website. Could someone please reactivate it? Leia mais
0 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Março 16, 2024 03:37
Hi @TMc13 You can request the recovery of your account by submitting the form at the end of this page. https://knowledge.hubspot.com/account...Leia mais
BT4 on Março 14, 2024
Hey guys, I needed to make variables to send a mass email to old clients, need your assist on how to do it. First thing , I needed the email to go only for clients who lead stage in "closed lost" is because of a particular reason. For instance, one Leia mais
0 avaliações positivas
1 Respostas
Colaborador(a)
Março 14, 2024 19:01
Hi @BT4 , It sounds like you may want to go the workflow route: https://knowledge.hubspot.com/workflows/create-workflows Do you have a s...Leia mais
hogaresunion1 on Março 14, 2024
Hello Community, I would like to know how I can automate my Messenger conversations, we currently have 300 inboxes. Do you know of any tool to avoid manually doing the bot conversation one by one? I appreciate your help Thank you! -Rebeca
0 avaliações positivas
1 Respostas
Membro
Março 14, 2024 15:50
Hello Rebeca! ManyChat and Chatfuel are popular tools if you want to manage your messenger conversations. You may also use hubspot conversations. ...Leia mais
LindseyKM25 on Março 14, 2024
A support person confirmed my document attachments to emails (single email sends, not lists) are ok. I send through the Hubspot gmail plugin. but every so often my senders get this.
0 avaliações positivas
1 Respostas
Membro
Março 14, 2024 15:05
Hi @LindseyKM25 , Here are some potential causes: 1)Is GDPR setting turned on? 2)Ensure that the files have ...Leia mais
SRoeber on Março 12, 2024
We try to implement the following workflow: The customer fills out a support request form on our website. After clicking "Create ticket", he should receive a thank you reply e-mail containing a link. If you want to send us your log files, please cl Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Março 12, 2024 10:30
Hi @SRoeber , Yes, you could simply include the "Record ID" in an automated email the same way you would include a personalization token for...Leia mais
SeaShellDigital on Março 12, 2024
Got a suspicious email from "inbox-hubspot" this morning. Chatted with Brunno and he advised an email and link to help. email was bounced bck and link does no help. Where can I send this email to get verification that it is legit?
0 avaliações positivas
5 Respostas
Top colaborador(a)
Março 14, 2024 11:37
yeah that domain screams issues to me! These days it is so hard to trust the emails we receive.
JSkaw on Março 11, 2024
Is there a way to link the comments from the inbox conversation to the associated service ticket notes? Leaving an internal note or comment in one currently does not add a note or comment in the other.
0 avaliações positivas
1 Respostas
Participante de valor | Parceiro Diamante
Março 11, 2024 17:30
Hi @JSkaw unfortunately it isn't possible to associate notes contained within conversations to the associated ticket automatically. With the ...Leia mais
AndreyBug on Março 11, 2024
Our company provides antiphishing service. And usual flow is client report to us->we report to authorities. How I can achieve email adresses from CC / To being added as contact / company association for ticket? PS I actually found several Leia mais
0 avaliações positivas
2 Respostas
Participante
Março 12, 2024 06:19
> is that a shared inbox conversation in HubSpot? Yes, this one, where I provide HubSpot access to non-personal gmail and choose it as Inbox ...Leia mais
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