Q 1: After changing and saving the Label of the Internal Name "[blank]" radio option for the Resolition property, we need to change the Label back to "[blank]". original Option 1 / default Label: [blank] Internal Name: [blank] changed t read more

On a lot of the password websites that are shown for the Customer Portal, this wording appears: " password must be at least 8 characters long and include lower and uppercase letters, a number, and a symbol ". We can't find where/how to change that w read more

I have recently implemented our HubSpot Customer Portal and have been able to customise a lot of what we are doing with it, for example we are not using it for customer service tickets so have been able to change the labels, redirect to landing page read more

I was blocked on your blog when trying to access from the email below I received. I don't know why. Cloudflare Ray ID: 942ba84ffea15bf0 . Hope you can solve this. Love reading your blog Pedro Alves.

Hi , I have issues with Chat flows not showing on my website: https://cyphyi.com I've followed all of the steps to setup a chat flow. - Created flow - Installed tracking code - Chatflow target is either of: https://cyphyi.com/ or read more

Hello, Our chat has more traffic than our phones, and less responses than our form submissions. Because of this, the chats get lost in the HelpDesk, as the team is usually working Tickets. In other CRMs, the chat is presented as a pop up for th read more

i created for on hubspot and installed plugin on my wordpress website ,my form is not showing up on website how do I get the pop-up form to show up on my website? I did all of this and also installed the plugin, but it doesn't seem to work. read more

Hello, I'm importing a large number of contacts to Hubspot from another platform. When I did so, I specifically assigned the first and last name columns to the corresponding first and last names. However, when I view my contacts, all of them read more

Hello, When insert the HTML code for my HubSpot signature, I am including our company logo. The preview looks fine, howvever, when I actually email anyone, the email that is received the logo portion of my signature has a message that states "T read more

I have created a Chatflow bot based on the Customer Agent. The Chatflow shows correctly on my Knowledge Base page, but it does not show on my landing page. My landing page is generated in HubSpot. The landing page (does not show) lives on https: read more

Hi Team, Here is an issue that I'm facing, when we open a conversation on our support inbox, its coming as the email was sent by our tech support email, but on the ticket it shows that the email was sent by our customer. In some cases the email read more

Hi! Are there keyboard shortcuts available in the Help Desk to quickly send your reply and set the ticket to closed/other statuses? Zendesk had these shortcuts and the ability to quickly "play" through tickets, jumping forward and back in t read more