Recently, I noticed that while using the Zoom dialer in Hubspot, it will open up the zoom app seperately and show that a call is dialing in both Hubspot (Zoom Dialer) and Zoom.us (Main app). Unfortunately, in Hubspot all options are greyed out and Beitrag ansehen
Hi @TManu ,
HubSpot’s Zoom dialer opens the Zoom app separately, and sometimes HubSpot loses track of the call status—so it gets stuck on “Con...Beitrag ansehen
If you select a group of 50 tasks to start dialing, after the first contact, each following call gets registered onto the first contact. It's not working correctly. Essentially in my daily call report, it could show I called 50 people, but all calls Beitrag ansehen
Hi @TManu ,
As I mentioned earlier in your previous thread ( Zoom Dialer Issue ), this seems to be a known limitation of the Zoom Dialer + HubS...Beitrag ansehen
Hi, we have the following issue: A user is part of an access group which is assigned to our customer portal. The user has logged in. In our customer portal, clicking the "submit new ticket" button leads to a landingpage on which the user selec Beitrag ansehen
Hey @ThomasSchädlich No out of the box way no, the only way would be through some custom javascript which stores the email and then passes it into...Beitrag ansehen
I found previous posts on this (most about 2 years ago), but need an update, please. When I connected my domain (done by HubSpot), it won't work without /en-us/ at the end. (if .com, you get a 404 error). I read all the "solutions," most about langu Beitrag ansehen
Hi @PSargent ,
This redirection issue often occurs when your domain's default language is set to "English (United States)" while language-speci...Beitrag ansehen
Sorry if this is a simple one - I've been going crazy between the Base AI saying it's possible & telling me to access non-existant Settings, and not being able to find anything online anywhere. We've recently moved from Tickets to Help Desk, Beitrag ansehen
Hey @MSmith89 You’re not missing anything! In Help Desk, the conversation thread shows oldest messages at the top by design, and there’s no cu...Beitrag ansehen
Hi there - I have created a form on Hubspot and have added it to Wordpress - however although it's there on the page, it's like it is an image as you can't add any info on it - has someone come through something similar? All previous forms have wo Beitrag ansehen
Hello everyone, i have a question about tickets. some tickets based on an e-mail, the e-mail is displayed in the ticket. Now I hit forward or reply on that e-mail in the ticket and I can share with someone else. But the e-mail body disappea Beitrag ansehen
Hi @Jaylin , Last I checked (this was a while ago), the thread will still be sent even if it's not shown – making this very risky.
If you're ...Beitrag ansehen
Hi all, We’re in the early stages of rolling out the Service side of HubSpot, and I’ve set up our Support email as a channel under Service → Help Desk . Here’s the challenge we’re running into: In our business, it's common for a single co Beitrag ansehen
Hi @JHogan1 ,
@JHogan1 wrote:
Is there a way to prevent any emails sent to or from our Support inbox from being automatically associate...Beitrag ansehen
How can I create a workflow that will do this When a new conversation arrives in the Inbox, check if the contact has any open tickets in the pipeline , and automatically associate those tickets with the conversation.
Hi @SThompson74 ,
This is, as far as I know, not possible out of the box. I'm not aware of a workflow setup with the built-in tools that could...Beitrag ansehen
Hey, @MariaDP 👋 Can you give our community more details? There are likely many ways to answer this question, and knowing more information spec...Beitrag ansehen
Hello Community, I have the problem that my settings show that I should get informed when I am being associated to a ticket. Somehow, I dont get the information. Can anyone tell me why? Best regards Benjamin
Hi @BFlory
Meinst du zugewiesen oder assoziiert - das sind zwei verschiedene Dinge.
Wenn es um die Zuweisung des Tickets geht und du trotz...Beitrag ansehen
Hello, Using the api, I'm trying to make one call to return all tickets in a date range and include the associated customerid and assigned userid. Thank you! Nick
Hey @NMetnik 👋 You are not missing an additional option. Using the REST API endpoints, we cannot do this in a single unified request. You'll n...Beitrag ansehen