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FlyingAnds 6月 01日, 2023
Hi all. We have an issue/bug with the functionality "Move to another inbox". When a rep moves a conversation from one inbox to another one that they don't have acess to the "assign to" field and "add comment" fails. The conversation is moved to th 続きを読む
0 いいね!
0 コメント
PIrigoyen 5月 31日, 2023
Ticket name display: We cannot modify the naming standards of Tickets created through conversation emails because the Ticket name is by default the email topic. It would be ideal to be able to select either the Contact name or the email topic 続きを読む
1 いいね!
1 コメント
名誉エキスパート | Platinum Partner
5月 31日, 2023 16:12
Hey @PIrigoyen , thanks for reaching out! This is a great question. I have some thoughts on potential workarounds here. You could look into ti...続きを読む
VTorresRamos4 5月 31日, 2023
Good afternoon, First, I'm new to the community, so if this is the wrong place, apologies. I'm trying to set up all my database and I have a few questions. Due to my business model, I need to create new objects (custom objects) and I 続きを読む
0 いいね!
6 コメント
6月 01日, 2023 09:59
Hey VTorresRamos4! We have an app called Associ8 that would be perfect for your use case. It’s a workflow action that can associate objects together...続きを読む
JAgngaray 5月 31日, 2023
I am trying to do a data scraping automation using workflows and I wanted to automatically copy information from the body of the conversation and paste it on its corresponding fields. Example: the body of the conversation has Role: John smith custom 続きを読む
0 いいね!
2 コメント
6月 01日, 2023 09:27
@kvlschaefer I haven't worked with a similar use case for gathering contact data from conversations, I'm also curious if there is a solution for ...続きを読む
Michelag 5月 31日, 2023
Hi, I'm trying to set up a workflow to close the ticket associated to a conversation that has been closed because now it's easy to close a conversation but not the ticket. Someone can help? Thank you
1 いいね!
3 コメント
Accepted Solution
名誉エキスパート | Platinum Partner
5月 31日, 2023 16:02
Hey @Michelag , thanks for reaching out! Would something like this work: This is assuming that you always have one conversatio...続きを読む
GLaur 5月 31日, 2023
Hi! When leads submit a website form, we convert relevant tickets immediately into deals so sales people can follow up on these. It's important that the sales team can see the ticket description. However it's a real hassle to switch consta 続きを読む
0 いいね!
3 コメント
Accepted Solution
殿堂入り | Solutions Partner
5月 31日, 2023 07:36
Hi @GLaur , This could be achieved with a simple workflow like this shown below: Keep in mind that: this requires the ...続きを読む
chanenchong 5月 29日, 2023
I have enabled the Chatflow Live Chat feature on my website by embedding onto my website which is using SitePad. I had monitored it on my Windows 10 Desktop and it shows up according to my settings but when viewing on two MacOS systems and one iOS d 続きを読む
0 いいね!
4 コメント
5月 31日, 2023 12:07
Thanks for the tag @TomM2 ! I'll let the Chatflows team know about this! Cheers Mia, Community Team
HeidiK 5月 26日, 2023
Please help, I am good at Excel. Our contact database is the most simple database you can imagine. It has First name, Last name, telephone and email address. It has all the headers and yet I still get this message every time I try to upload my co 続きを読む
0 いいね!
3 コメント
投稿者 | Elite Partner
5月 31日, 2023 16:01
Hi @HeidiK , I do not see the image here, but I also want to confirm hat the header is on line one of the doc and not somewhere else.
JCesman 5月 26日, 2023
Hi, My email was disconnected this morning for an unknown reason. I simply clicked enabled and it was back to connected. I then sent out the start of a new sequence. And every single one with a task today has been moved to Finished. It al 続きを読む
0 いいね!
1 コメント
5月 29日, 2023 12:33
Hi @JCesman , Thank you for reaching out! If you are still running into this issue, I would recommend connecting with HubSpot Technic...続きを読む
EWeinberg 5月 25日, 2023
Hello Hubspot users! I am looking to create a report for all tickets that are created outside of normal business hours. Specifically all tickets that are created Monday through Friday from 8p EST and 9a EST, and 6p EST Saturday to 9a Monday. I can 続きを読む
0 いいね!
1 コメント
5月 26日, 2023 08:46
Hi @EWeinberg , Thanks for reaching out to the Community! This is a great question 🙂 There is a limitation in HubSpot on timestamp...続きを読む
JKukko 5月 25日, 2023
Hello! Is there any way to automatically create a Ticket when I receive an incoming call to my Hubspot created phone number? Also is it somehow possible to create a ticket from a Teams call? I was thinking of workflows, but not sure. Thank you 続きを読む
0 いいね!
2 コメント
5月 25日, 2023 08:14
Thank you for the quick reply! Will try this at some point.
LDarby 5月 23日, 2023
Hi, How can I move a message from an inbox contact to another contact pls? (convo with supplier about a customer, I want to see from the customer record) Warm Regards
0 いいね!
1 コメント
殿堂入り | Solutions Partner
5月 23日, 2023 04:04
Hi @LDarby , You can manually associate activities (such as emails) to any record you like by following these steps: https://knowledge.hubspo...続きを読む



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