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KCastro2 on Fevereiro 07, 2025
Under Private Content + Pages , there are registration pages that the client sees when they register, sign in, sign out, reset their password, etc. When creating a clone of the original template , it seems that when I preview the cloned templa Leia mais
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0 Respostas
EEmbers on Fevereiro 07, 2025
I have searched and tried to fix this for a week now. My domain comes up 404 error. But it says it's connected. I didn't even know there was any issue until I tried to look at my site from a different place. I did all the recommendations I can find. Leia mais
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VEvelyn on Fevereiro 05, 2025
Hello! Is there is a way we can automate the category designation of a ticket based on what the ticket's source is? That is, can we make it so that ALL tickets that are generated from a particular inbox (source) are automatically labeled as a partic Leia mais
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2 Respostas
Participante
Fevereiro 07, 2025 08:37
Thank you so much for this suggestion! I look forward to hearing from @JWingate2 , @franksteiner79 as well 😊 .
TJohnson314 on Fevereiro 05, 2025
We have multiple remote users experiencing slow or unresponsizness with HubSpot today. Reporting waiting multiple minutes for refresh or not at all. What's going on?
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1 Respostas
Membro do Hall da Fama | Parceiro
Fevereiro 05, 2025 10:58
Hi @TJohnson314 , Generally, you can check HubSpot's status here: https://status.hubspot.com/ If you experience anything that is not l...Leia mais
Solucionado
SaiemH on Fevereiro 04, 2025
Hi Team, I’ve been assigned to modify this workflow, and I wanted to get your input. Currently, when an invoice remains unpaid for a certain period, the workflow creates a ticket in the AR pipeline for follow-up. If we’re unable to reach the c Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 04, 2025 14:13
@SaiemH I'd recommend creating a separate ticket workflow then that enrolls overdue tickets, delays, branches based on the status of the associated...Leia mais
Solucionado
NKarlsson2 on Fevereiro 04, 2025
Hi everyone! My account since 2018 has suddenly been deactivated. I would really really appreciate help to retrieve my account and get all my work back please. How do I do this? Thank you!
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1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Fevereiro 04, 2025 02:53
Hi @NKarlsson2 , You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/a...Leia mais
Solucionado
OofEnglish on Janeiro 29, 2025
Have a Starter option and need to log a ticket. Cannot find email or chat option in my dashboard. p.s Correct highlighted errors and try again - the message is just not I want to see now!
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2 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Janeiro 30, 2025 00:13
Hi @OofEnglish , A Starter subscription does not give you access to chat, email only. You should find it here: Type any questi...Leia mais
kurtneller on Janeiro 29, 2025
I'd like all tickets, regardless of history with any past owner, to always come in unassigned. I know I can create a workflow to clear the ticket owner, but will this impact attribution in reporting? Any help/insights are appreciated!
0 avaliações positivas
2 Respostas
Participante
Janeiro 30, 2025 13:55
Thanks for the response, Karsten. For some context, we're transitioning from another success platform to Help Desk...in the thick of Day 2. Ti...Leia mais
Solucionado
SWLen on Janeiro 28, 2025
Newly submitted Help Desk tickets generate a notification in the slack channel that is set under the "Sync Help Desk tickets to Slack" - this is great! It seems like ensuing notifications when a customer replies are then sent to the hubspot app Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Colaborador(a)
Janeiro 29, 2025 07:42
@SWLen we were also previous users of Zendesk prior to migrating to HelpDesk and can confirm that the slack integration here leaves a lot to be des...Leia mais
Solucionado
KParker92 on Janeiro 27, 2025
Has anyone out there developed a workflow pipeline for client services in a financial services firm, that involves attaching records with financial data on a hubspot ticket? I am eager to learn what challenges you experienced with data that includ Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Participante de valor | Parceiro Elite
Janeiro 28, 2025 09:15
+1 to these resources from @BérangèreL , @KParker92 . Welcome to the Community btw! I'd use HubSpot's sensitive data guidelines and tools. I...Leia mais
NicoleRinker on Janeiro 21, 2025
Hi HubSpot Community, I’m reaching out to share an ongoing challenge we’ve encountered with our AI chatbot setup and to see if anyone else has faced a similar issue—or found a solution! The Situation We noticed that when users interact with Leia mais
1 avaliações positivas
4 Respostas
Participante
Janeiro 29, 2025 13:09
Thanks for your response! I don’t actually see the option to tweak any of the AI agent’s language at all. For example, I’d love to remove or modify t...Leia mais
Solucionado
RTaragi on Janeiro 21, 2025
I've linked our account's inbox to our WhatsApp Business account and am trying to route conversations from the WhatsApp inbox to specific team members, but it doesn't seem to be working. I checked the inbox settings, but the routing options there ap Leia mais
0 avaliações positivas
4 Respostas
Solução Aceita
Colaborador(a)
Janeiro 22, 2025 10:24
Hi @kennedyp and @RTaragi ! I tried setting up a workflow to automatically assign WhatsApp conversations, but unfortunately, HubSpot doesn’t cu...Leia mais
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