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DAndrione on December 02, 2022
Goog morning! I'm new to Hubspot and I'm struggling to find a way to associate a ticket with specific company role. When a new company is created we have multiple contacts assigned to it: sales rep, technical SME. When we start a deal with a c read more
0 upvote
3 Replies
Top Contributor | Partner
December 02, 2022 14:59
Hey @DAndrione I'm thinking you could achieve them through Workflows and Custom Code Actions. You'll need operations hub pro/ent, you could d...read more
SAnderson2 on December 01, 2022
All of our tickets for the last year in our hubspot pipelines disappeared. I tried to find a way to open a ticket and it was not easy. Anyone else reported this? Any status?
1 upvote
3 Replies
Community Manager
December 02, 2022 02:20
Hi @SAnderson2 and @RReardon , HubSpot had an issue earlier regarding the ticket pipelines tool. I wanted to share this incident repor...read more
Oopma on December 01, 2022
All of my tickets disappeared today. I use tickets to fill orders, and with Christmas coming up, I need those tickets back ASAP. Please help!
0 upvote
4 Replies
Community Manager
December 02, 2022 02:22
Thank you for sharing this update, @JStan18 !
AAziz92 on December 01, 2022
HI, I was working on Hubspot and now out of nowhere many tickets vanished and now I cant find almost 88 tickets of mine. What is the issue?
0 upvote
1 Reply
Community Manager
December 02, 2022 02:20
Hi @AAziz92 , HubSpot had an issue earlier regarding the ticket pipelines tool. I wanted to share this incident report from our status ...read more
JDavies14 on December 01, 2022
For day to day comunications with customers we attach 3D Digital files. However we cannot so this through the conversations tab or within the records on hubspot. Is this possible through another mean other method via hubspot direct.
0 upvote
2 Replies
Recognized Expert | Partner
December 02, 2022 06:48
Hi @JDavies14 , and thanks for looping us in @kvonloesecke , happy to help! This is the list of supported file types and sizes by product ,...read more
Portword on November 29, 2022
My HubSpot fallback email is bounced can you help me to resolve this problem?
0 upvote
1 Reply
Community Manager
November 29, 2022 04:30
Hi @Portword , Thank you for reaching out to the Community! You've reached out to the right place as you're a free user 🙂 Can ...read more
ARudie on November 25, 2022
Good news! The Starter CRM Suite is available at an 86% discounted price for small businesses like yours. Choose an option below. I reimported my contacts and there were 2 that unsubscribed but I found and del read more
0 upvote
1 Reply
Recognized Expert | Partner
November 26, 2022 16:21
@ARudie can you post a screenshot of the suspense notice so we can see what you see and what you are referring to in the chat?
I_Gurevich on November 25, 2022
After setting up the free account, I wanted to test send a newsletter to a colleague and myself. Now it seems that I have been kicked out of the account (according to the sales person from the HubSpot chat).
0 upvote
1 Reply
Recognized Expert | Partner
November 26, 2022 16:21
@I_Gurevich did the newsletter bounce? did you get a suspension notice? can you provide more details about what type of help you are looking for he...read more
Solved
BMottram on November 24, 2022
There should be an option to add new emails as contacts if not already or send to spam. Why isnt this an option, crazy??
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 25, 2022 00:31
Hi @BMottram , This is currently not possible. Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Disable...read more
Solved
STadema on November 23, 2022
Whenever I try to publish a blogpost through the API ( https://api.hubapi.com/cms/v3/blogs/posts/schedule ) I get an error message. It says that the content scope is restricted and that the user doesn't have the rights to publish the blogpos read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Elite Partner
November 23, 2022 12:31
@STadema does this have something to do with the HubSpot API sunsetting ? A lot of folks are talking about it , so that would be first guess. ...read more
mgavenda on November 22, 2022
Hello everyone, I'd like to find out whether this is possible and if so, how do I achieve this. We have a Form set up, which when submitted, creates a ticket and sends an automated email response to client via Workflow. Is it possible to read more
Guide | Elite Partner
November 23, 2022 00:35
Hi @mgavenda It sounds like steps 1 - 3 are already happening. You have a form, which creates a ticket and sends an email. Looking at the ...read more
RStephens8 on November 21, 2022
I sent an email with a slight mistake in the address that is "opened" at least 20 times/day. I have deleted the contact it was sent to and the account they were associated with but the problem continues. Is there any way to delete the send in Hubs read more
0 upvote
1 Reply
Hall of Famer | Partner
November 21, 2022 21:45
Hi @RStephens8 , This does unfortunately not seem to be possible yet, neither unsending an email (once it's sent, it's sent) nor muting notifi...read more
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