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rsavino on Junho 14, 2024
My website is a responsive website, but it doesn't seem to have HubSpot working on mobile phones. Can someone help? My website is www.cjvictoria.com .
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Junho 14, 2024 23:18
Hi @rsavino , You should be able to get HubSpot working on your mobile by following these steps: https://knowledge.hubspot.com/account-mangag...Leia mais
GTurkan on Junho 14, 2024
I recently uninstalled the Jira integration from HubSpot, but I've noticed that the HubSpot integration area is still appearing on the tickets within HubSpot. This is causing some confusion for our team, as we no longer use Jira with HubSpot. Co Leia mais
1 avaliações positivas
1 Respostas
Top colaborador(a)
Junho 14, 2024 12:20
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Solucionado
HGramm on Junho 14, 2024
I have merged 3 tickets together, 2 of them are fine but I need to unmerge the 3rd, how do I do this?
1 avaliações positivas
4 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Junho 14, 2024 09:36
@HGramm other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Unmerging-records/idc-p/578223/highlight/true ...Leia mais
JKhan90 on Junho 14, 2024
Hi, I signed up to Hubspot yesterday (13th of June 2024) and set up my free account with templates, imported customers and started some support requests through HubSpot. When I tried to login today, I can't see my account from the HubSpot Ac Leia mais
0 avaliações positivas
1 Respostas
Top colaborador(a)
Junho 14, 2024 12:22
@JKhan90 If you have created your account on 13th June then it should not be deleted automatically becuase there is a window of 120 days af...Leia mais
克長野KB on Junho 13, 2024
Hello, community. I'm now trying to establish working process, which is a.) new entry from FORM b.) populate new ticket In general, it's a kind of easy game thanks to Hubspot, simply check the setting box. However, my Hubspot doesn't show th Leia mais
0 avaliações positivas
3 Respostas
Membro do Hall da Fama | Parceiro
Junho 14, 2024 00:35
@克長野KB wrote: shows connected with "Tickets Pipeline", though... I'm not sure if your 'though' matters here - does this connection look co...Leia mais
Meghankeeley on Junho 13, 2024
Hello! When our team forwards emails from individual inboxes to the help desk, it's associating them with the internal employee's record and our company record instead of identifying and associating with the original sender's contact & comp Leia mais
0 avaliações positivas
2 Respostas
Participante de valor | Parceiro Elite
Junho 14, 2024 06:57
Thanks for the tag @BérangèreL , happy to help! Hi @Meghankeeley it was quite a while ago now, but there was a similar situation with the co...Leia mais
TMcMillan5 on Junho 12, 2024
We recently internalized our website management and are cleaning out our Hubspot files, because they are a bit of a mess. I've recently run into an issue where some files are being listed as having no usage when they are actually currently active on Leia mais
0 avaliações positivas
0 Respostas
S1230 on Junho 11, 2024
Hello, my chatflow is not working, I've followed everything in the troubleshooting article but to no avail. Maybe I have to manually add the tracking code? It says it is not necessary as its already connected through the wordpress plugin...
0 avaliações positivas
2 Respostas
Participante
Junho 12, 2024 10:12
@S1230 Hi there! If your HubSpot Chatflow isn't working despite having the WordPress plugin enabled, several issues could be the cause. First...Leia mais
MWolters on Junho 06, 2024
Helllo everyone, we are currently using a ticket pipeline for our onboarding process. To gather information from the customer regarding the onboarding appointment we are using a marketing form. This automatically creates an onboarding ticket Leia mais
0 avaliações positivas
5 Respostas
Membro do Hall da Fama | Parceiro
Junho 06, 2024 09:03
@MWolters I'm not sure what exactly you're referring to. Could you share a screenshot and add arrows / annotations for what's not working as expect...Leia mais
Solucionado
JMcCarrick on Junho 05, 2024
Request for implementation of ability to Export Help Desk Tickets Views.
1 avaliações positivas
2 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Junho 06, 2024 00:08
Hi @JMcCarrick , As you noticed, this is currently not possible. You could request this in the HubSpot Ideas section of the community: https:...Leia mais
snoack on Junho 03, 2024
We are actually struggeling with one specific situation within our HubSpot Service tool. We have tickets - where we receive emails from our customers into these tickets, which include screenshots (embedded within the email´s content). These Leia mais
1 avaliações positivas
7 Respostas
Gerente da Comunidade
Junho 14, 2024 09:53
Hi @snoack , Thank you for the additional information/screenshots and for your patience as I was checking on this for you. It sounds like you ar...Leia mais
Solucionado
junze on Junho 03, 2024
A while back, I deleted a published webpage but forgot to unpublish it. Today, when I tried to use the same content slug in the page url, it says A page already exists. Is there some way to unpublish that page that I deleted
1 avaliações positivas
1 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Junho 03, 2024 12:05
Hi @junze , HubSpot support can help you recover the deleted page. Once unarchived, you can also unpublish it. Best regards!
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