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WSurgenor on Mai 22, 2025
Q 1: After changing and saving the Label of the Internal Name "[blank]" radio option for the Resolition property, we need to change the Label back to "[blank]". original Option 1 / default Label: [blank] Internal Name: [blank] changed t Beitrag ansehen
0 Likes
3 Antworten
Berühmtheit | Partner
Mai 23, 2025 00:37
Hi @WSurgenor , As far as I can tell, this is behavior that HubSpot once supported but does not anymore. You can confirm this quickly be creat...Beitrag ansehen
Gelöst
esteeratliff on Mai 21, 2025
On a lot of the password websites that are shown for the Customer Portal, this wording appears: " password must be at least 8 characters long and include lower and uppercase letters, a number, and a symbol ". We can't find where/how to change that w Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Trendsetter/-in | Diamond Partner
Mai 21, 2025 14:40
Hi @esteeratliff , I believe these are HubSpot-generated system templates and cannot be changed. There is an idea in the forum that is curren...Beitrag ansehen
Gelöst
NCoughlan on Mai 20, 2025
I have recently implemented our HubSpot Customer Portal and have been able to customise a lot of what we are doing with it, for example we are not using it for customer service tickets so have been able to change the labels, redirect to landing page Beitrag ansehen
Akzeptierte Lösung
Trendsetter/-in | Diamond Partner
Mai 21, 2025 05:10
Hi @NCoughlan , The HubSpot Customer Portal fetches the logo, colors, and favicon from your global branding settings and Unfortunately HubSpot ...Beitrag ansehen
Gelöst
PedroAlves on Mai 20, 2025
I was blocked on your blog when trying to access from the email below I received. I don't know why. Cloudflare Ray ID: 942ba84ffea15bf0 . Hope you can solve this. Love reading your blog Pedro Alves.
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Mai 20, 2025 08:33
Hi @PedroAlves , The block may have been triggered automatically by Cloudflare’s security system, sometimes due to network activity or locatio...Beitrag ansehen
Gelöst
Vna72 on Mai 20, 2025
Hi , I have issues with Chat flows not showing on my website: https://cyphyi.com I've followed all of the steps to setup a chat flow. - Created flow - Installed tracking code - Chatflow target is either of: https://cyphyi.com/ or Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Mitglied
Mai 20, 2025 05:21
Thank you, it wasn't showing earlier for some reason.
Gelöst
KDorsey2 on Mai 14, 2025
Hello, Our chat has more traffic than our phones, and less responses than our form submissions. Because of this, the chats get lost in the HelpDesk, as the team is usually working Tickets. In other CRMs, the chat is presented as a pop up for th Beitrag ansehen
1 Likes
3 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
Mai 16, 2025 10:09
Hi, you can use a workflow to turn a chat into a ticket (no need to pass by Helpdesk) and even route it to assign the best agent and even get a notif...Beitrag ansehen
Gelöst
raghu4477 on Mai 14, 2025
i created for on hubspot and installed plugin on my wordpress website ,my form is not showing up on website how do I get the pop-up form to show up on my website? I did all of this and also installed the plugin, but it doesn't seem to work. Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
Mai 14, 2025 06:13
Hi @raghu4477 , HubSpot has dedicated troubleshooting steps here: https://knowledge.hubspot.com/forms/pop-up-forms-not-displaying Coul...Beitrag ansehen
Gelöst
JFHindy on Mai 05, 2025
Hello, I'm importing a large number of contacts to Hubspot from another platform. When I did so, I specifically assigned the first and last name columns to the corresponding first and last names. However, when I view my contacts, all of them Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Mai 05, 2025 15:59
Hi @JFHindy , HubSpot does not overwrite fields with empty values upon import – when you open your contacts, you should find that their first ...Beitrag ansehen
Dave75 on Mai 05, 2025
Hello, When insert the HTML code for my HubSpot signature, I am including our company logo. The preview looks fine, howvever, when I actually email anyone, the email that is received the logo portion of my signature has a message that states "T Beitrag ansehen
0 Likes
2 Antworten
Stratege/Strategin
Mai 08, 2025 12:30
Hi @Dave75 here's what might be going wrong and how to fix it: Check actual file size (KB/MB), not just dimensions: Even if the image is 100...Beitrag ansehen
Gelöst
ChristoV on Mai 05, 2025
I have created a Chatflow bot based on the Customer Agent. The Chatflow shows correctly on my Knowledge Base page, but it does not show on my landing page. My landing page is generated in HubSpot. The landing page (does not show) lives on https: Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
Mai 05, 2025 10:25
@ChristoV looks good to me. Are you on a paid subscription and could reach out to HubSpot support directly in-app, via chat or email?
Saiem on Mai 05, 2025
Hi Team, Here is an issue that I'm facing, when we open a conversation on our support inbox, its coming as the email was sent by our tech support email, but on the ticket it shows that the email was sent by our customer. In some cases the email Beitrag ansehen
0 Likes
2 Antworten
Teilnehmer/-in
Mai 06, 2025 13:13
This would be the start of the conversation. They will get like a email from our dontreply email (this is sent daily of the usages of our service) an...Beitrag ansehen
Gelöst
LLloyd58 on Mai 01, 2025
Hi! Are there keyboard shortcuts available in the Help Desk to quickly send your reply and set the ticket to closed/other statuses? Zendesk had these shortcuts and the ability to quickly "play" through tickets, jumping forward and back in t Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Community-Manager/-in
Mai 02, 2025 02:35
Hi @LLloyd58 and welcome, we are delighted to have you here! 🤗 Thanks for reaching out to the HubSpot Community! At the moment, there are no...Beitrag ansehen
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