Please help, I am good at Excel. Our contact database is the most simple database you can imagine. It has First name, Last name, telephone and email address. It has all the headers and yet I still get this message every time I try to upload my co read more

Hi, My email was disconnected this morning for an unknown reason. I simply clicked enabled and it was back to connected. I then sent out the start of a new sequence. And every single one with a task today has been moved to Finished. It al read more

Hello Hubspot users! I am looking to create a report for all tickets that are created outside of normal business hours. Specifically all tickets that are created Monday through Friday from 8p EST and 9a EST, and 6p EST Saturday to 9a Monday. I can read more

Hello! Is there any way to automatically create a Ticket when I receive an incoming call to my Hubspot created phone number? Also is it somehow possible to create a ticket from a Teams call? I was thinking of workflows, but not sure. Thank you read more

Hi, How can I move a message from an inbox contact to another contact pls? (convo with supplier about a customer, I want to see from the customer record) Warm Regards

I want to setup chatbot based on different pages of websites ? I have 5 different sections Loyalty, campaigns, Auto campaigns and so on. So let's suppose if I'm on loyalty page then chatbot should have some pre-defined questions regarding that ? read more

Hey I wonder if anyone has a hack for this: In summary, I trying to find a way via a workflow to see if a contact has a ticket in 2 different ticket pipelines. We have pipeline for disputes and one for overdue payments so I want read more

Hi all! I'm in search of an easy (automated if possible) way to update our business hours to include office closures for holidays. There used to be a feature where you could set a calendar of holidays and have a banner displayed on your website read more

Hi all, We have a issue where our customers forward a e-mail sent from our "No-reply@" to our "support@" e-mail. When this e-mail ends up as a ticket, it will show as "no-reply" as the assosiated contact. Have any of you experience the same? read more

We want to have a ticket created when a potential client books a meeting through HubSpot. Is that possible?

We receive automated emails into our Support Portal that can generate a ticket for a customer. For example: noreply@customer.com In this instance, any automated emails are sent to an email address that no one is monitoring. As the Contac read more

Hi, I am looking for a way to assign a "service credit" to an urgent SLA ticket that I can count against for customers who want to have after hours tickets. Is there a native way to do that or would I need to make a workflow?