Is it possible to be able to attach a file to a service ticket? I know you can attach files to the contact, but I want to attach to a service ticket so that I can add it where you create the ticket. I was able to create a new property for File Uploa read more

We would like to customise the fields/columns within the customer portal as they are very limited in its current format. There is not even the ability to filter. Is this in the development pipeline?

Hello, we are looking for a way to track trade shows, with the following data points: -Trade show name -Location -Date -Attended By: First/Last Name -Notes However, we don't want ot use meetings or calls because they require a company to read more

Is it possible to also use the job titles created in presets within the team inbox? I can't seem to use {{ userToken.job_title }} when setting up the team signature. This would greatly help us use the conversations inbox in a more efficient way read more

hallo I don't understand why and how these tickets were opened ) i did not). can you help me understanding how they originated? thank you

Hi, I have a question about ticket id's. Currently we have customers that email in to our inbox multiple times, creating multiple ticket id's. We want a way of 'auto merging' the id's related to the same contact so we can keep the informatio read more

I have create conatct but Don't assign my contact

Is there a way to only show certain ticket status options based off the category of service ticket selected? Example: Service Ticket Category Options: New Order Inquiry Custom Order Inquiry Customer Complaint Ticket Status Options: read more

Hey folks. All our tickets are linked to an associated deal, on a one-to-one relationship. When I log a call on a ticket, I would like it so that the call is also associated with the deal. This way we dont have to go hunting for information. read more

Hi, Thanks in advance for the assistance We were previously using Ninja Forms and our process worked perfectly as so: 1. Website visitor would submit the form 2. An inbox message in Hubspot would be created as well as a contact 3. The read more

So I am not new to hubspot I have implemented a number of solutions using CRM, CMS and Marketing for other companies before. I am now in a new company and was pleased to see they are already using hubspot when I arrived. They currently use it for read more

Hi All, Hope someone can help as getting slightly frustrated. So we have set up a Business WhatsApp and after invetigating other 3rd party integrations we have decieded to go with HubSpot WhatsApp integration. We have this set up as foll read more