Tickets & Conversations

I often need to reference an email within a ticket that I sent last month, last week, yesterday, 5 minutes ago. Finding "sent" emails seems to be very difficult once ticktes have been "closed." Even if I can remember details of the ticket - searchi Leer más

Hi, I am currently using a chatbot created with Chatflow. The chatbot launcher button is currently overlapping and obstructing some of the most critical buttons on my website's UI. Aside from simply moving its position, I would like to know if ther Leer más

Hello HubSpot Support Team, I am reaching out to request assistance with removing the domain content.cbre.se from a HubSpot account that I have cancelled. Despite cancelling the account, the domain remains connected to HubSpot, and I am unable Leer más

Hi, I have the whatsapp channel created and whatsapp conversations enter the inbox but they enter as unknown users. I have some doubts related to it: 1. If the user has started the conversation, does that user has the Whatsapp Transactional su Leer más

We used to be a paid customer but decided to go a different route and did not renew. Before the subscription lapsed we didn't turn off the Security setting to block users from unauthorized IPs. Can someone assist in helping to remove this for us? Leer más

We have ServiceHub, and have connected it to start bringing in tickets when customers email a specific email address. However, we have created a custom ticket status of Escalated. When a ticket is Escalated, this means we've deferred to a produc Leer más

Hey, I have WhatsApp channel added to hubspot and need to automate OOO messages during the weekends. I have the marketing hub professional license but cannot create workflows based on conversations and cannot find a property linked to a contact that Leer más

We use HubSpot without an Enterprise account and have prepared a large number of templates for our email communication with customers. In our package, most employees only have access to the first five templates. We would like to be able to choose wh Leer más

I know HubSpot Inbox doesn’t support automatic out-of-office replies. Does the Help Desk tool support this functionality? I’ve seen mixed answers online; someone on Reddit claimed it does, and ChatGPT gave conflicting answers. If Help Desk d Leer más

We are trying to set up an automated reply-all email for the main conversation of a given ticket for when that ticket gets resolved / closed. I already set up a workflow with an email action that gets sent to the ticket's Contacts, but it is a separ Leer más

Hi all I’m exploring an idea for a revert-based governance app for HubSpot Service Hub and would love some quick feedback from people managing more complex setups. The problem HubSpot’s native guardrails (like pipeline rules) work well in the U Leer más

We use Fastmail and I connected Hubspot with IMAP successfully. At this point I would expect that emails sent from my Fastmail account would start showing up in Hubspot. They are not. Is this not how it should work? My past implementations were iwt Leer más