Hi Community,
I have set up a signature for one of my Inboxes, but I would like to show or not show a part of it based on a property of the contact I am writing to. Does anyone know of a way to create conditional signatures?
Thanks in ad Leer más
Hi @SilviaCasanova ,
This is unfortunately not possible at this stage. For now, you can only use presets and define signatures on a by-user ba...Leer más
I Purchased Starter Plan on March 15th and NONE of the features are enabled... Its showing up and paid under Account and billings but my whole profile is still in free version mode. NO features. What is going on?
Hey there. Whenever attempting to edit or amend any of our webpages, this error message shows up. It's been like this for a few days now. Anyone know how I can resume usual editing? Thanks!
Hey @Montash , thank you for reaching out to our Community!
Are you the only user getting this error? Have you cleared your cache and checke...Leer más
Hello, Under GDPR (and other data protection laws), we're required to delete customer data once the purpose for recording it has been fulfilled. I assume that all companies using Hubspot have this requirement to delete data after x years. We're Leer más
Hi @PPuri8 ,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.com...Leer más
Hi there - My account was deactivated while I was out of the country for business. I had a lot of data in there that I had paid someone to collect as well as a landing page that is connected to my current website. Could someone please reactivate it? Leer más
Hi @TMc13
You can request the recovery of your account by submitting the form at the end of this page. https://knowledge.hubspot.com/account...Leer más
Hey guys, I needed to make variables to send a mass email to old clients, need your assist on how to do it. First thing , I needed the email to go only for clients who lead stage in "closed lost" is because of a particular reason. For instance, one Leer más
Hello Community, I would like to know how I can automate my Messenger conversations, we currently have 300 inboxes. Do you know of any tool to avoid manually doing the bot conversation one by one? I appreciate your help Thank you! -Rebeca
Hello Rebeca! ManyChat and Chatfuel are popular tools if you want to manage your messenger conversations. You may also use hubspot conversations. ...Leer más
A support person confirmed my document attachments to emails (single email sends, not lists) are ok. I send through the Hubspot gmail plugin. but every so often my senders get this.
We try to implement the following workflow: The customer fills out a support request form on our website. After clicking "Create ticket", he should receive a thank you reply e-mail containing a link. If you want to send us your log files, please cl Leer más
Hi @SRoeber ,
Yes, you could simply include the "Record ID" in an automated email the same way you would include a personalization token for...Leer más
Got a suspicious email from "inbox-hubspot" this morning. Chatted with Brunno and he advised an email and link to help. email was bounced bck and link does no help. Where can I send this email to get verification that it is legit?
Is there a way to link the comments from the inbox conversation to the associated service ticket notes? Leaving an internal note or comment in one currently does not add a note or comment in the other.
Hi @JSkaw unfortunately it isn't possible to associate notes contained within conversations to the associated ticket automatically.
With the ...Leer más
Our company provides antiphishing service. And usual flow is client report to us->we report to authorities. How I can achieve email adresses from CC / To being added as contact / company association for ticket? PS I actually found several Leer más
> is that a shared inbox conversation in HubSpot? Yes, this one, where I provide HubSpot access to non-personal gmail and choose it as Inbox ...Leer más