Hi there, I have noticed recently that embedded links tend to no longer be functional when I send an email from Outlook with the HubSpot Sales add-in pane installed and active. This is when I use CTRL+K to embed a URL into text, and when sending th read more
Hi @PScace ,
The added BCC address is expected behavior for logging the email: https://knowledge.hubspot.com/settings/log-email-in-your-crm-w...read more
Hi Community, I was wondering how you all fixed the following. We've connected HubSpot with Gmail in the Settings-General-Email. This enables sending emails with your Gmail as the Sender, user@org.com But if the recipient replies to use read more
Hi, Can someone tell me what I need to do with the following email: Remove primary HubSpot (system) domains by Feb 22, 2024 The 3 account administrators of our free hubspot account have received the following email. Through the explanation in t read more
Those are the listed domains I think. We only have free Hubspot right now. I think we had the Sales hub trial, the one where you can automate...read more
Hello, I would like to know how to inspect my sales advisor who is in charge of distributing the leads. I need to know if she is distributing them equitably among the sellers. thank you
Hi @OValleCastill ,
In the free CRM, your best option is to build lists or filter the contact index page. On the contact index page (Menu >...read more
In our Service section Tickets, our customer service team is not able to send emails. We were able to send emails until about 9 am today and all of a sudden, with every email we attempt to send, it has an error notification that says "unable to send read more
Hi @RhinoRackBeth ,
I understand that your email is showing as connected; however, my recommended next step in troubleshooting here is deletin...read more
Good morning I'm facing to a request for automation and I am not sure if Hubspot can provide this: We have a weekly reporting system in place where we receive a HubSpot report detailing the number of tickets in different stages. Currently, our read more
Thanks for your quick reply I'm not sure my problem was clearly addressed. If I create a ticken based workflow I will send the ticket update to the ...read more
Good morning all We have an App that create tickets in Hubspot. The same app sends mail to A When A reply to this mail we would like to: Associate those mail exchanges to the initial ticket Maybe we should add a specific Hubspot address in bcc but read more
Thank you Berangere The solution from @NicoleSengers is good but the mail association it's easy as you have a form that created this ticket. My p...read more
Hello there! Let's wee if someone can help here: I've had Customer Reply this morning. I actually realised becuase I had a hubspot app notification on my phone. So, the customer reply logged correctly in Hubspot BUT that same reply never ma read more
@esargiacomo3 if the email reply is visible in HubSpot but not Gmail, it's possible that Google has blocked it from appearing in your inbox.
...read more
Hi @JIrvine1 ,
15 pipelines is the limit for Professional subscriptions. The only way to get more (that I'm aware of) is upgrading to an Ente...read more
My team is working from the inbox for support and on ocasions they have to compose emails from the inbox (not just answer). In some ocasions, they forget to write a subject for the email. Is there anyway that including a subject can be made cumpulso read more
Hi @ARamos23 ,
This is currently not possible, at least not that I'm aware of. It would however be a useful feature to have and you could requ...read more
I work with a HubSpot client that from time to time has a very high workload which delays responding to new tickers/support cases.
We have a workflow that sends a transactional email whenever a new support case has been created, including tick read more
Hello @JMogard thank you for posting in our Community!
In your conversations inbox availability management settings, you can review your team...read more