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PScace on November 28, 2023
Hi there, I have noticed recently that embedded links tend to no longer be functional when I send an email from Outlook with the HubSpot Sales add-in pane installed and active. This is when I use CTRL+K to embed a URL into text, and when sending th read more
0 upvote
1 Reply
Hall of Famer | Partner
November 29, 2023 00:24
Hi @PScace , The added BCC address is expected behavior for logging the email: more
EDemirsar on November 28, 2023
we can not click the snippets to add the chat section. We have just faced this problem the snippets are unclickable and how are we able to solve it?
0 upvote
0 Reply
JPairis on November 28, 2023
Hi Community, I was wondering how you all fixed the following. We've connected HubSpot with Gmail in the Settings-General-Email. This enables sending emails with your Gmail as the Sender, But if the recipient replies to use read more
Hall of Famer | Partner
November 28, 2023 09:11
Hi @JPairis , For email replies to log correctly, this requirements have to be met. Can you confirm that all of them are met? more
Wildwoozt on November 28, 2023
Hi, Can someone tell me what I need to do with the following email: Remove primary HubSpot (system) domains by Feb 22, 2024 The 3 account administrators of our free hubspot account have received the following email. Through the explanation in t read more
0 upvote
4 Replies
November 28, 2023 07:41
Those are the listed domains I think. We only have free Hubspot right now. I think we had the Sales hub trial, the one where you can more
OValleCastill on November 27, 2023
Hello, I would like to know how to inspect my sales advisor who is in charge of distributing the leads. I need to know if she is distributing them equitably among the sellers. thank you
0 upvote
1 Reply
Hall of Famer | Partner
November 27, 2023 12:57
Hi @OValleCastill , In the free CRM, your best option is to build lists or filter the contact index page. On the contact index page (Menu > more
RhinoRackBeth on November 27, 2023
In our Service section Tickets, our customer service team is not able to send emails. We were able to send emails until about 9 am today and all of a sudden, with every email we attempt to send, it has an error notification that says "unable to send read more
0 upvote
1 Reply
Recognized Expert | Platinum Partner
November 27, 2023 13:42
Hi @RhinoRackBeth , I understand that your email is showing as connected; however, my recommended next step in troubleshooting here is more
DAndrione on November 27, 2023
Good morning I'm facing to a request for automation and I am not sure if Hubspot can provide this: We have a weekly reporting system in place where we receive a HubSpot report detailing the number of tickets in different stages. Currently, our read more
0 upvote
2 Replies
November 27, 2023 09:03
Thanks for your quick reply I'm not sure my problem was clearly addressed. If I create a ticken based workflow I will send the ticket update to the more
DAndrione on November 24, 2023
Good morning all We have an App that create tickets in Hubspot. The same app sends mail to A When A reply to this mail we would like to: Associate those mail exchanges to the initial ticket Maybe we should add a specific Hubspot address in bcc but read more
0 upvote
2 Replies
November 27, 2023 05:55
Thank you Berangere The solution from @NicoleSengers is good but the mail association it's easy as you have a form that created this ticket. My more
esargiacomo3 on November 23, 2023
Hello there! Let's wee if someone can help here: I've had Customer Reply this morning. I actually realised becuase I had a hubspot app notification on my phone. So, the customer reply logged correctly in Hubspot BUT that same reply never ma read more
0 upvote
5 Replies
Thought Leader | Diamond Partner
November 26, 2023 08:51
@esargiacomo3 if the email reply is visible in HubSpot but not Gmail, it's possible that Google has blocked it from appearing in your inbox. more
JIrvine1 on November 22, 2023
There is a 15 pipeline limit, how can we get more than 15?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 22, 2023 09:45
Hi @JIrvine1 , 15 pipelines is the limit for Professional subscriptions. The only way to get more (that I'm aware of) is upgrading to an more
ARamos23 on November 22, 2023
My team is working from the inbox for support and on ocasions they have to compose emails from the inbox (not just answer). In some ocasions, they forget to write a subject for the email. Is there anyway that including a subject can be made cumpulso read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 22, 2023 05:26
Hi @ARamos23 , This is currently not possible, at least not that I'm aware of. It would however be a useful feature to have and you could more
JMogard on November 21, 2023
I work with a HubSpot client that from time to time has a very high workload which delays responding to new tickers/support cases. We have a workflow that sends a transactional email whenever a new support case has been created, including tick read more
1 upvote
1 Reply
Community Manager
November 21, 2023 16:46
Hello @JMogard thank you for posting in our Community! In your conversations inbox availability management settings, you can review your more
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