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Kirekchiev on Dezembro 01, 2023
Hi all, I need to create myself an overview report of open tickets from each day for the last month(or selected period of time). Basically I want the days to be displayed on the x axis(1,2,3,4,etc) and on the y axis I want to have the number of Leia mais
0 avaliações positivas
2 Respostas
Dezembro 04, 2023 07:11
Hi Anton, Thanks for the solution. It looks rather easy to set up. I will try it later today. I have a question about it: If a ticket drags wit...Leia mais
KMiller33 on Novembro 30, 2023
I'm trying to create an automated email that prompts customers to leave a review for the location they are in. I'm wondering if it's possible to create one email that sends to an entire system (multiple different locations) and links out to each loc Leia mais
0 avaliações positivas
3 Respostas
Dezembro 01, 2023 12:11
Thank you so much!
MFreyne on Novembro 30, 2023
Hello, How can I have under Company: A 1st level property called Types of Partners And then a 2nd level associated to each 1st level property Basically a subcategories of Property See below an example of the structure So Leia mais
0 avaliações positivas
3 Respostas
Membro do Hall da Fama | Parceiro
Dezembro 04, 2023 00:25
Hi @MFreyne , Which HubSpot subscription level are you on?
OBrungot on Novembro 29, 2023
I am using the email forwarding to forward inbound emails to my mail provider to Hubspot. The mail gets received and ticket created as expected, but the ticket is assigned to the forwarder and not the original sender. I've turned this setting on/o Leia mais
0 avaliações positivas
2 Respostas
Novembro 30, 2023 01:46
It is the associated record I am refering to, though I see my post could be misleading in that sense. All emails being forwarded to HubSpot gets...Leia mais
ricksox on Novembro 29, 2023
Hello! First post here and am excited to be a part of this community! My company has been using Hubspot for a while now but we are just starting to dig into reporting and metrics to develop KPIs for our service and support team. I've noticed tha Leia mais
0 avaliações positivas
4 Respostas
Accepted Solution
Membro do Hall da Fama | Parceiro
Novembro 29, 2023 14:22
Hi @ricksox , Typically, you would also set up a workflow that enrolls tickets when they move into the closed status. This workflow would then...Leia mais
PScace on Novembro 28, 2023
Hi there, I have noticed recently that embedded links tend to no longer be functional when I send an email from Outlook with the HubSpot Sales add-in pane installed and active. This is when I use CTRL+K to embed a URL into text, and when sending th Leia mais
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Novembro 29, 2023 00:24
Hi @PScace , The added BCC address is expected behavior for logging the email: mais
EDemirsar on Novembro 28, 2023
we can not click the snippets to add the chat section. We have just faced this problem the snippets are unclickable and how are we able to solve it?
0 avaliações positivas
2 Respostas
Dezembro 01, 2023 08:12
Hello, the next day it suddenly works on its own. I was able to see the snippets but it was unclickable
JPairis on Novembro 28, 2023
Hi Community, I was wondering how you all fixed the following. We've connected HubSpot with Gmail in the Settings-General-Email. This enables sending emails with your Gmail as the Sender, But if the recipient replies to use Leia mais
0 avaliações positivas
5 Respostas
Dezembro 01, 2023 03:51
Sorry, I will elaborate. Our ideal scenario would be that all of our customers would contact the generic Sales inbox ( sales@org ) connected to Hu...Leia mais
Wildwoozt on Novembro 28, 2023
Hi, Can someone tell me what I need to do with the following email: Remove primary HubSpot (system) domains by Feb 22, 2024 The 3 account administrators of our free hubspot account have received the following email. Through the explanation in t Leia mais
0 avaliações positivas
7 Respostas
Novembro 29, 2023 11:24
Hi Karsten, This is all I see when I follow your instructions. There is nothing more in the screen than my screen shots. Are you able to read out w...Leia mais
OValleCastill on Novembro 27, 2023
Hello, I would like to know how to inspect my sales advisor who is in charge of distributing the leads. I need to know if she is distributing them equitably among the sellers. thank you
0 avaliações positivas
1 Respostas
Membro do Hall da Fama | Parceiro
Novembro 27, 2023 12:57
Hi @OValleCastill , In the free CRM, your best option is to build lists or filter the contact index page. On the contact index page (Menu >...Leia mais
RhinoRackBeth on Novembro 27, 2023
In our Service section Tickets, our customer service team is not able to send emails. We were able to send emails until about 9 am today and all of a sudden, with every email we attempt to send, it has an error notification that says "unable to send Leia mais
0 avaliações positivas
1 Respostas
Especialista reconhecido(a) | Parceiro Platinum
Novembro 27, 2023 13:42
Hi @RhinoRackBeth , I understand that your email is showing as connected; however, my recommended next step in troubleshooting here is deletin...Leia mais
DAndrione on Novembro 27, 2023
Good morning I'm facing to a request for automation and I am not sure if Hubspot can provide this: We have a weekly reporting system in place where we receive a HubSpot report detailing the number of tickets in different stages. Currently, our Leia mais
0 avaliações positivas
2 Respostas
Novembro 27, 2023 09:03
Thanks for your quick reply I'm not sure my problem was clearly addressed. If I create a ticken based workflow I will send the ticket update to the ...Leia mais
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