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rsavino 6月 14日, 2024
My website is a responsive website, but it doesn't seem to have HubSpot working on mobile phones. Can someone help? My website is www.cjvictoria.com .
0 いいね!
1 コメント
殿堂入り | Solutions Partner
6月 14日, 2024 23:18
Hi @rsavino , You should be able to get HubSpot working on your mobile by following these steps: https://knowledge.hubspot.com/account-mangag...続きを読む
GTurkan 6月 14日, 2024
I recently uninstalled the Jira integration from HubSpot, but I've noticed that the HubSpot integration area is still appearing on the tickets within HubSpot. This is causing some confusion for our team, as we no longer use Jira with HubSpot. Co 続きを読む
1 いいね!
1 コメント
トップ投稿者
6月 14日, 2024 12:20
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解決済み
HGramm 6月 14日, 2024
I have merged 3 tickets together, 2 of them are fine but I need to unmerge the 3rd, how do I do this?
1 いいね!
4 コメント
Accepted Solution
殿堂入り | Solutions Partner
6月 14日, 2024 09:36
@HGramm other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Unmerging-records/idc-p/578223/highlight/true ...続きを読む
JKhan90 6月 14日, 2024
Hi, I signed up to Hubspot yesterday (13th of June 2024) and set up my free account with templates, imported customers and started some support requests through HubSpot. When I tried to login today, I can't see my account from the HubSpot Ac 続きを読む
0 いいね!
1 コメント
トップ投稿者
6月 14日, 2024 12:22
@JKhan90 If you have created your account on 13th June then it should not be deleted automatically becuase there is a window of 120 days af...続きを読む
克長野KB 6月 13日, 2024
Hello, community. I'm now trying to establish working process, which is a.) new entry from FORM b.) populate new ticket In general, it's a kind of easy game thanks to Hubspot, simply check the setting box. However, my Hubspot doesn't show th 続きを読む
0 いいね!
3 コメント
殿堂入り | Solutions Partner
6月 14日, 2024 00:35
@克長野KB wrote: shows connected with "Tickets Pipeline", though... I'm not sure if your 'though' matters here - does this connection look co...続きを読む
Meghankeeley 6月 13日, 2024
Hello! When our team forwards emails from individual inboxes to the help desk, it's associating them with the internal employee's record and our company record instead of identifying and associating with the original sender's contact & comp 続きを読む
0 いいね!
2 コメント
最優秀メンバー | Elite Partner
6月 14日, 2024 06:57
Thanks for the tag @BérangèreL , happy to help! Hi @Meghankeeley it was quite a while ago now, but there was a similar situation with the co...続きを読む
TMcMillan5 6月 12日, 2024
We recently internalized our website management and are cleaning out our Hubspot files, because they are a bit of a mess. I've recently run into an issue where some files are being listed as having no usage when they are actually currently active on 続きを読む
0 いいね!
0 コメント
S1230 6月 11日, 2024
Hello, my chatflow is not working, I've followed everything in the troubleshooting article but to no avail. Maybe I have to manually add the tracking code? It says it is not necessary as its already connected through the wordpress plugin...
0 いいね!
2 コメント
参加者
6月 12日, 2024 10:12
@S1230 Hi there! If your HubSpot Chatflow isn't working despite having the WordPress plugin enabled, several issues could be the cause. First...続きを読む
MWolters 6月 06日, 2024
Helllo everyone, we are currently using a ticket pipeline for our onboarding process. To gather information from the customer regarding the onboarding appointment we are using a marketing form. This automatically creates an onboarding ticket 続きを読む
0 いいね!
5 コメント
殿堂入り | Solutions Partner
6月 06日, 2024 09:03
@MWolters I'm not sure what exactly you're referring to. Could you share a screenshot and add arrows / annotations for what's not working as expect...続きを読む
解決済み
JMcCarrick 6月 05日, 2024
Request for implementation of ability to Export Help Desk Tickets Views.
1 いいね!
2 コメント
Accepted Solution
殿堂入り | Solutions Partner
6月 06日, 2024 00:08
Hi @JMcCarrick , As you noticed, this is currently not possible. You could request this in the HubSpot Ideas section of the community: https:...続きを読む
snoack 6月 03日, 2024
We are actually struggeling with one specific situation within our HubSpot Service tool. We have tickets - where we receive emails from our customers into these tickets, which include screenshots (embedded within the email´s content). These 続きを読む
1 いいね!
7 コメント
コミュニティーマネージャー
6月 14日, 2024 09:53
Hi @snoack , Thank you for the additional information/screenshots and for your patience as I was checking on this for you. It sounds like you ar...続きを読む
解決済み
junze 6月 03日, 2024
A while back, I deleted a published webpage but forgot to unpublish it. Today, when I tried to use the same content slug in the page url, it says A page already exists. Is there some way to unpublish that page that I deleted
1 いいね!
1 コメント
Accepted Solution
殿堂入り | Solutions Partner
6月 03日, 2024 12:05
Hi @junze , HubSpot support can help you recover the deleted page. Once unarchived, you can also unpublish it. Best regards!
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