Hi there hope you are well. My Dad’s website seems to change position in certain keyword searches on Google within minutes (sometimes). His website is: www.nobregarealty.com Today I searched Google for the following keywords: “ read more

IF we have 10 customers and know their email, name and company, how to setup the chat that if 2nd customer start chatting then the admin knows who is starting the chat and the whole communication we could save in the current user. How to setup that read more

I was charged $142.45 on November 27 and I am not sure why. I use a couple free accounts, so I am being denied access to Customer service to resolve this..if I do not hear back from anyone, I will have to dispute the charge with my credit card compa read more

Hi, I have the Starter Customer Platform package which also includes Service Hub Starter. The problem that I have I need to create a form that creates tickets but I am not able to find the Support template. And if i try to create a bas read more

I would like to know how to calculate my SLAs based on my office hours (9h until 18h) SLAs should intelligently adapt to the configured office hours and holidays, ensuring customers receive prompt service during business hours and preventing SLA read more

Dear community I have set up the chat flow for our website, but I am encountering an issue in assigning notifications to an email. Both my HubSpot account and the other account that i want to recieve the chat notification in gmail inbox are part read more

I'm trying to send a whatsapp template from a conversation base workflow. Which would make sense right, new whatsapp message coming in, send template. However in the Communications panel there's no "Send whatsapp message" option it's only slack or read more

Hi, this is a feedback post. Using Helpdesk, there is a beahviour really hampering usability. When a ticket contains multiple conversations, the way this is represented in Helpdesk is very confusing. Basically, Ticket Alpha contains two conv: conv read more

Hi, I'm looking for a metric where it details how long a ticket has been open. I've tried everything thats available in the report suite. There's a "time to close" metric which is great but I also need the same for "open tickets". The read more

Hi, When I had to apple mail ma signature, the lettering is ok but the foto and logo do not appear . Can you help me? Thanks A

Hi team, I am trying to connect a domain I own to my Hubspot website. I am having the same issue that is described by another user here: https://community.hubspot.com/t5/Blog-Website-Page-Publishing/This-domain-was-added-by-another-HubSpot-cust read more

Hey, my homepage is responding with a 404 error for “okgbest.com” but the about page “okgbest.com/about and the rest are fine. How do I resolve this issue?