Hey @AnneT05 If your logo and photo are missing when copying and pasting an email signature in Apple Mail, follow these steps mentioned in thi...read more
Hi team, I am trying to connect a domain I own to my Hubspot website. I am having the same issue that is described by another user here: https://community.hubspot.com/t5/Blog-Website-Page-Publishing/This-domain-was-added-by-another-HubSpot-cust read more
Hey, my homepage is responding with a 404 error for “okgbest.com” but the about page “okgbest.com/about and the rest are fine. How do I resolve this issue?
Hi @Okgbest , I wanted to give you an update: the Team has now solved the issue. I am glad to see that all is working for you! Thanks for your ...read more
I'm using free version of Hubspot and want to create a standalone form for internal and external users to log issues and raise tickets. When I create a new form, the "Support" template is not available to me in the list of templates. If I move for read more
I currently have an Inbox connected to one Pipeline and a Form connected to a different Pipeline. I want the tickets created from my Inbox to be connected to the same Pipeline as the channel my Form is connected to. How do I reroute the tickets crea read more
Hi Louise, Thank you fort your response. It is connected to a different pipeline. I want the Form to stay connected to this pipeline, but I want my i...read more
Has anyone else noticed that the ticket status automation isn't working? We have SLAs to change statuses when a customer responds to our support team or when our support team responds to them, but it seems to not be working this morning. We have to read more
Hi @GOFarrell ,
Have you checked the workflows that are updating the ticket status? Were changes made to these?
If not and if everything loo...read more
Using the text method of authentication. It takes me to the page to put in my phone number, but it never sends me a code. I've attempted this multipl...read more
Hello! I want to disable the sound that plays when I reply to a chat message. I still want all the other sounds for notifications, but this sound is not a notification; it just plays when I send a message. And it's annoying!
We are trying to configure a role in Zoom that gives the minimum Zoom integration account role settings needed for the integration to work. Is there somewhere that lists which setting should be enabled?
Hey @RSchr , thank you for posting in our Community!
For the Zoom integration with HubSpot, ensure the role has permission to manage meeting...read more
Hi there, we are new to Hubspot. So far i cannot find any option nor Post / Discussion where i can change the font for the email, when viewed in "View Full Message" witch is of importance for long emails, especcially with a lot of screensho read more
Hi, I am talking especially of customer mails. Therfore i do not have any change to change their design. Anyway i would find it very unprofessio...read more
Hello, A client is having an issue inside help desk where they are unable to create an internal comment when there is no conversation history associated to the ticket. For example, a support team member recieves a call and creates a ticket in He read more
Hi Diana, Thank you for your response. I have contacted HubSpot's support team. The issue is simply that this is a limitation in Help Desk and noth...read more
Hi I have a property for companies which is called 'type' and which is a dropdown select. I would like to use the same tag on contact level. So every contact that is associated with a company, should get the same tag as the company. How can I easi read more
Hi @KVervaet ,
If you're always maintaining this on the company object and you want that information to trickle down to contacts, then it's be...read more