I found previous posts on this (most about 2 years ago), but need an update, please. When I connected my domain (done by HubSpot), it won't work without /en-us/ at the end. (if .com, you get a 404 error). I read all the "solutions," most about langu read more

Sorry if this is a simple one - I've been going crazy between the Base AI saying it's possible & telling me to access non-existant Settings, and not being able to find anything online anywhere. We've recently moved from Tickets to Help Desk, read more

Hi there - I have created a form on Hubspot and have added it to Wordpress - however although it's there on the page, it's like it is an image as you can't add any info on it - has someone come through something similar? All previous forms have wo read more

Hello everyone, i have a question about tickets. some tickets based on an e-mail, the e-mail is displayed in the ticket. Now I hit forward or reply on that e-mail in the ticket and I can share with someone else. But the e-mail body disappea read more

Hi all, We’re in the early stages of rolling out the Service side of HubSpot, and I’ve set up our Support email as a channel under Service → Help Desk . Here’s the challenge we’re running into: In our business, it's common for a single co read more

How can I create a workflow that will do this When a new conversation arrives in the Inbox, check if the contact has any open tickets in the pipeline , and automatically associate those tickets with the conversation.

Is there a more efficient way to handle receiving contacts through email - such as landing pages?

Hello Community, I have the problem that my settings show that I should get informed when I am being associated to a ticket. Somehow, I dont get the information. Can anyone tell me why? Best regards Benjamin

Hello, Using the api, I'm trying to make one call to return all tickets in a date range and include the associated customerid and assigned userid. Thank you! Nick

Generate ticket name "Sorry, your request could not be completed. Please try again." 

When a service professional is working on a ticket, and the resolution is for the customer to purchase a new solution or they need to speak to sales about a potential replacement/upgrade purchase, I want the service professional to be able to conver read more

Hi, I built an workflow to enrol a ticket whenever that ticket is in the stage "Pending customer information" -> Wait for 5 days - Check if data property "Last customer reply date" is not in the last 5 days then close ticket automatically Th read more