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PedroAlves on May 20, 2025
I was blocked on your blog when trying to access from the email below I received. I don't know why. Cloudflare Ray ID: 942ba84ffea15bf0 . Hope you can solve this. Love reading your blog Pedro Alves.
0 upvote
1 Reply
Hall of Famer | Partner
May 20, 2025 08:33
Hi @PedroAlves , The block may have been triggered automatically by Cloudflare’s security system, sometimes due to network activity or locatio...read more
Solved
Vna72 on May 20, 2025
Hi , I have issues with Chat flows not showing on my website: https://cyphyi.com I've followed all of the steps to setup a chat flow. - Created flow - Installed tracking code - Chatflow target is either of: https://cyphyi.com/ or read more
0 upvote
2 Replies
Accepted solution
Member
May 20, 2025 05:21
Thank you, it wasn't showing earlier for some reason.
Solved
KDorsey2 on May 14, 2025
Hello, Our chat has more traffic than our phones, and less responses than our form submissions. Because of this, the chats get lost in the HelpDesk, as the team is usually working Tickets. In other CRMs, the chat is presented as a pop up for th read more
1 upvote
3 Replies
Accepted solution
Contributor
May 16, 2025 10:09
Hi, you can use a workflow to turn a chat into a ticket (no need to pass by Helpdesk) and even route it to assign the best agent and even get a notif...read more
Solved
raghu4477 on May 14, 2025
i created for on hubspot and installed plugin on my wordpress website ,my form is not showing up on website how do I get the pop-up form to show up on my website? I did all of this and also installed the plugin, but it doesn't seem to work. read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 14, 2025 06:13
Hi @raghu4477 , HubSpot has dedicated troubleshooting steps here: https://knowledge.hubspot.com/forms/pop-up-forms-not-displaying Coul...read more
Solved
JFHindy on May 05, 2025
Hello, I'm importing a large number of contacts to Hubspot from another platform. When I did so, I specifically assigned the first and last name columns to the corresponding first and last names. However, when I view my contacts, all of them read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
May 05, 2025 15:59
Hi @JFHindy , HubSpot does not overwrite fields with empty values upon import – when you open your contacts, you should find that their first ...read more
Dave75 on May 05, 2025
Hello, When insert the HTML code for my HubSpot signature, I am including our company logo. The preview looks fine, howvever, when I actually email anyone, the email that is received the logo portion of my signature has a message that states "T read more
0 upvote
2 Replies
Top Contributor
May 08, 2025 12:30
Hi @Dave75 here's what might be going wrong and how to fix it: Check actual file size (KB/MB), not just dimensions: Even if the image is 100...read more
Solved
ChristoV on May 05, 2025
I have created a Chatflow bot based on the Customer Agent. The Chatflow shows correctly on my Knowledge Base page, but it does not show on my landing page. My landing page is generated in HubSpot. The landing page (does not show) lives on https: read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
May 05, 2025 10:25
@ChristoV looks good to me. Are you on a paid subscription and could reach out to HubSpot support directly in-app, via chat or email?
Saiem on May 05, 2025
Hi Team, Here is an issue that I'm facing, when we open a conversation on our support inbox, its coming as the email was sent by our tech support email, but on the ticket it shows that the email was sent by our customer. In some cases the email read more
0 upvote
2 Replies
Participant
May 06, 2025 13:13
This would be the start of the conversation. They will get like a email from our dontreply email (this is sent daily of the usages of our service) an...read more
Solved
LLloyd58 on May 01, 2025
Hi! Are there keyboard shortcuts available in the Help Desk to quickly send your reply and set the ticket to closed/other statuses? Zendesk had these shortcuts and the ability to quickly "play" through tickets, jumping forward and back in t read more
0 upvote
1 Reply
Accepted solution
Community Manager
May 02, 2025 02:35
Hi @LLloyd58 and welcome, we are delighted to have you here! 🤗 Thanks for reaching out to the HubSpot Community! At the moment, there are no...read more
Solved
JLi74 on April 30, 2025
I created a free account and than after a few hours random;y got suspended. All I did was create a website and link my domain. Customer support said I have to pay money to talk to a support agent and post here. I don't even have a option to appeal. read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 01, 2025 01:09
Hi @JLi74 , Unfortunately not, no. If you're on the free CRM and if the banner is not showing any steps to appeal or provide more information,...read more
Solved
robertmaclean on April 30, 2025
The Problem: When the AI Customer Agent asks "Did I answer your question?" and someone respond with a "thumbs down", it will provide two options; Transfer or That's all I've had immediate feedback from customers that this language i read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
April 30, 2025 12:06
Hi @robertmaclean , I would suggest posting this on the HubSpot Ideas Forum so the product team can review and help improve experience better...read more
Solved
VKaramshetty on April 28, 2025
Hi team , i have created my website using a theme from hubspot. though i have completed all the steps , the website still not accessible by a thirdparty by myself by typing the domain name. can you explain the reason and how i can resolve this.
1 upvote
1 Reply
Accepted solution
Top Contributor
April 28, 2025 04:47
Can you share what HubSpot tiers you have available (as there are some limits to configuring domains in HubSpot)? Also, could you let us know if yo...read more
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