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CRosenthal 3月 02日, 2024
Our client success team works from 8 distinct pipelines. The reps would like to be able to view all of their open tickets regardless of pipeline (i.e. all pipelines). So, I built advanced filters (i.e. rep = me, pipelines = any of 8 pipelines, stat 続きを読む
1 いいね!
1 コメント
最優秀メンバー | Diamond Partner
3月 02日, 2024 16:55
Hi @CRosenthal I've seen this request pop up a few times more recently - currently the saved/filtered views don't include the pipeline within the p...続きを読む
Rodulfo 3月 01日, 2024
Hello, When I try importing tickets and connecting them with the contacts Hubspot crashes from the moment I connect the Variable Record-ID to the specific row in my CSV. This is the first time I encounter this problem. What could be a solution t 続きを読む
0 いいね!
1 コメント
殿堂入り | Solutions Partner
3月 01日, 2024 04:14
Hi @Rodulfo , Have you tried another browser / disabling all browser extensions / clearing cache and cookies? Best regards
pradeep-balaji 2月 28日, 2024
We just connected our O365 mailbox to the hubspot channel and it pulled in the emails just fine. However syncing is not working (ie: when I delete an email on the O365 mailbox it doesn't reflect in the Conversations Inbox - the mail item still exis 続きを読む
0 いいね!
1 コメント
コミュニティーマネージャー
2月 28日, 2024 17:08
Hey @pradeep-balaji , thank you for posting in our Community! Please note: due to the significant changes introduced by Microsoft as part ...続きを読む
JJ9 2月 27日, 2024
Hello, I am looking for the possibility to copy attachment (on ticket level, so right side and this is also a part of an email on ticket level) to left side properties - file upload. However attachment is not a ticket property, I did not f 続きを読む
0 いいね!
1 コメント
殿堂入り | Solutions Partner
2月 27日, 2024 05:23
Hi @JJ9 , This is unfortunately not possible at this stage. File upload fields can only be populated via form submission, not via the user int...続きを読む
pythonogren 2月 26日, 2024
Hi, I have connected my Facebook pixel to hubspot. I think I am getting 2 events from you, one is initial_lead and the other is lead. What is the difference between these two pixel events? initial_lead is always a bigger number than lead. I have 続きを読む
0 いいね!
2 コメント
メンバー
2月 27日, 2024 08:14
The article is independent of my question. I already have pixel installed and no problem. I get 2 different events and what is the difference?
KOwen87 2月 23日, 2024
I have two major struggles with my current chatflow setup. Any ideas? 1. Currently, if someone selects "join the mailing list" with the chatbot and goes through that flow, they submit their name and email. At the end, we say "can I help you with 続きを読む
1 いいね!
2 コメント
最優秀メンバー | Diamond Partner
2月 26日, 2024 07:43
@KOwen87 when you're collecting name and email, there is an option to "skip this action if already exists": That means that if they alr...続きを読む
CNolan21 2月 23日, 2024
I have multiple emails linked to a team inbox, and because of this, my team keeps selecting the incorrect sender address, when sending an email. So the email will be coming from Brand A, when I want it to come from Brand B. I've tried to drill the 続きを読む
0 いいね!
1 コメント
最優秀メンバー | Diamond Partner
2月 24日, 2024 21:12
Hi @CNolan21 I would connect each brand email to their own inbox and restrict access to each inbox accordingly. The user permissions for what...続きを読む
解決済み
Matas 2月 23日, 2024
Hello, I have a problem with tickets open time. For example: Sometimes clients ask different questions in different time period but they do not write a new email. They just replies in last conversation with different question. This be 続きを読む
0 いいね!
2 コメント
Accepted Solution
殿堂入り | Solutions Partner
2月 23日, 2024 05:08
Hi @Matas , There is no way to automatically detect or prevent this, unfortunately, at least not in a sufficiently consistent manner. He...続きを読む
解決済み
JBailey6 2月 22日, 2024
Problem: When viewing tasks, there is no option to filter the associated companies State or Region. This has been requested multiple times over the years with no response from HubSpot. 01/21 Request - No Response 03/21 Request - No Respons 続きを読む
0 いいね!
1 コメント
Accepted Solution
最優秀メンバー | Diamond Partner
2月 22日, 2024 19:29
Hi @JBailey6 while I can't speak to why there hasn't been an update from HubSpot on the previous idea requests, one thing I've learned about the co...続きを読む
SWenglikowski 2月 22日, 2024
My url has changed from the original revitalizeuwellnesscoaching.com to revitalizeuwellnesscoaching.com/en-us/ How do I change this back
1 いいね!
2 コメント
最優秀メンバー | Diamond Partner
2月 22日, 2024 18:16
Hi @SWenglikowski the reason your URL has /en-us is because of your website language settings, which you can modify here: Settings > Website >...続きを読む
pythonogren 2月 22日, 2024
Hi, How do I export my contacts? There is no export option.
0 いいね!
1 コメント
殿堂入り | Solutions Partner
2月 22日, 2024 06:30
Hi @pythonogren , You can find instructions here: https://knowledge.hubspot.com/import-and-export/export-records It should be behind y...続きを読む
解決済み
ShannonDean 2月 22日, 2024
Hello all, Looking for a way to update a tickets owner to the "Created by User ID" based on the status of the pipeline. E.g. When a ticket progresses to a specific step I want the owner to revert back to the person who created the ticket (will be 続きを読む
0 いいね!
1 コメント
Accepted Solution
投稿者
2月 22日, 2024 05:34
Hi @ShannonDean , There is no simple way to do this unfortunately. If you have Ops Hub I think it would be doable using custom code - but you w...続きを読む
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