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Rodulfo on März 01, 2024
Hello, When I try importing tickets and connecting them with the contacts Hubspot crashes from the moment I connect the Variable Record-ID to the specific row in my CSV. This is the first time I encounter this problem. What could be a solution t Beitrag ansehen
1 Antwort
Berühmtheit | Partner
März 01, 2024 04:14
Hi @Rodulfo , Have you tried another browser / disabling all browser extensions / clearing cache and cookies? Best regards
pradeep-balaji on Februar 28, 2024
We just connected our O365 mailbox to the hubspot channel and it pulled in the emails just fine. However syncing is not working (ie: when I delete an email on the O365 mailbox it doesn't reflect in the Conversations Inbox - the mail item still exis Beitrag ansehen
1 Antwort
Februar 28, 2024 17:08
Hey @pradeep-balaji , thank you for posting in our Community! Please note: due to the significant changes introduced by Microsoft as part ...Beitrag ansehen
JJ9 on Februar 27, 2024
Hello, I am looking for the possibility to copy attachment (on ticket level, so right side and this is also a part of an email on ticket level) to left side properties - file upload. However attachment is not a ticket property, I did not f Beitrag ansehen
1 Antwort
Berühmtheit | Partner
Februar 27, 2024 05:23
Hi @JJ9 , This is unfortunately not possible at this stage. File upload fields can only be populated via form submission, not via the user int...Beitrag ansehen
pythonogren on Februar 26, 2024
Hi, I have connected my Facebook pixel to hubspot. I think I am getting 2 events from you, one is initial_lead and the other is lead. What is the difference between these two pixel events? initial_lead is always a bigger number than lead. I have Beitrag ansehen
2 Antworten
Februar 27, 2024 08:14
The article is independent of my question. I already have pixel installed and no problem. I get 2 different events and what is the difference?
KOwen87 on Februar 23, 2024
I have two major struggles with my current chatflow setup. Any ideas? 1. Currently, if someone selects "join the mailing list" with the chatbot and goes through that flow, they submit their name and email. At the end, we say "can I help you with Beitrag ansehen
2 Antworten
Koryphäe | Diamond Partner
Februar 26, 2024 07:43
@KOwen87 when you're collecting name and email, there is an option to "skip this action if already exists": That means that if they alr...Beitrag ansehen
CNolan21 on Februar 23, 2024
I have multiple emails linked to a team inbox, and because of this, my team keeps selecting the incorrect sender address, when sending an email. So the email will be coming from Brand A, when I want it to come from Brand B. I've tried to drill the Beitrag ansehen
1 Antwort
Koryphäe | Diamond Partner
Februar 24, 2024 21:12
Hi @CNolan21 I would connect each brand email to their own inbox and restrict access to each inbox accordingly. The user permissions for what...Beitrag ansehen
Matas on Februar 23, 2024
Hello, I have a problem with tickets open time. For example: Sometimes clients ask different questions in different time period but they do not write a new email. They just replies in last conversation with different question. This be Beitrag ansehen
2 Antworten
Accepted Solution
Berühmtheit | Partner
Februar 23, 2024 05:08
Hi @Matas , There is no way to automatically detect or prevent this, unfortunately, at least not in a sufficiently consistent manner. He...Beitrag ansehen
JBailey6 on Februar 22, 2024
Problem: When viewing tasks, there is no option to filter the associated companies State or Region. This has been requested multiple times over the years with no response from HubSpot. 01/21 Request - No Response 03/21 Request - No Respons Beitrag ansehen
Accepted Solution
Koryphäe | Diamond Partner
Februar 22, 2024 19:29
Hi @JBailey6 while I can't speak to why there hasn't been an update from HubSpot on the previous idea requests, one thing I've learned about the co...Beitrag ansehen
SWenglikowski on Februar 22, 2024
My url has changed from the original to How do I change this back
2 Antworten
Koryphäe | Diamond Partner
Februar 22, 2024 18:16
Hi @SWenglikowski the reason your URL has /en-us is because of your website language settings, which you can modify here: Settings > Website >...Beitrag ansehen
pythonogren on Februar 22, 2024
Hi, How do I export my contacts? There is no export option.
1 Antwort
Berühmtheit | Partner
Februar 22, 2024 06:30
Hi @pythonogren , You can find instructions here: It should be behind y...Beitrag ansehen
ShannonDean on Februar 22, 2024
Hello all, Looking for a way to update a tickets owner to the "Created by User ID" based on the status of the pipeline. E.g. When a ticket progresses to a specific step I want the owner to revert back to the person who created the ticket (will be Beitrag ansehen
1 Antwort
Accepted Solution
Februar 22, 2024 05:34
Hi @ShannonDean , There is no simple way to do this unfortunately. If you have Ops Hub I think it would be doable using custom code - but you w...Beitrag ansehen
TSchmidt9 on Februar 21, 2024
Hello Community, We have recently had the problem that our sender address has changed from to an @bf address for reasons that have not yet been clarified. As soon as someone tries to reply Beitrag ansehen
2 Antworten
Februar 21, 2024 13:06
Hi Tom, thanks for replying. I've checked and my mailadress is still connected (screenshot attached)
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