Tickets & Conversations

Filtrer par
  • Tous les libellés
  • Academy
  • Admin
  • ads
  • AMA
  • Analytics Tools
  • Announcement
  • Announcement
  • Best Practices
  • Billing
  • Blog
  • Calendar
  • Calling
  • Campaigns
  • Chat
  • Companies
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • CTAs
  • Custom Objects
  • Dashboards
  • Deals
  • Developer
  • Documents
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • File Manager
  • Forms
  • FREE
  • GDPR
  • Getting Started
  • How-To
  • Integrations
  • Knowledge Base
  • Landing Pages
  • Lists
  • Marketing
  • Marketing Email
  • Marketplace
  • Meetings
  • Mobile App
  • Notifications
  • Playbooks
  • Professional
  • Quick Tutorial
  • Reports
  • Sales
  • SEO
  • Sequences
  • Service
  • Settings
  • SNA
  • Snippets
  • Social Tools
  • Starter
  • Tasks
  • Templates
  • Tickets
  • TOS
  • video
  • Webinar
  • Website Pages
  • Workaround
  • Workflows
Trier par 
Plus récents
  • Plus récents
  • Plus de mentions Jaime
Statut
Tout
  • Tout
  • Résolues
  • Non résolue(s)
  • Sans réponses
KCastro2 le Février 07, 2025
Under Private Content + Pages , there are registration pages that the client sees when they register, sign in, sign out, reset their password, etc. When creating a clone of the original template , it seems that when I preview the cloned templa Lire la suite
0 Mention J'aime
0 Réponse
EEmbers le Février 07, 2025
I have searched and tried to fix this for a week now. My domain comes up 404 error. But it says it's connected. I didn't even know there was any issue until I tried to look at my site from a different place. I did all the recommendations I can find. Lire la suite
0 Mention J'aime
0 Réponse
VEvelyn le Février 05, 2025
Hello! Is there is a way we can automate the category designation of a ticket based on what the ticket's source is? That is, can we make it so that ALL tickets that are generated from a particular inbox (source) are automatically labeled as a partic Lire la suite
0 Mention J'aime
2 Réponses
Participant
Février 07, 2025 08:37
Thank you so much for this suggestion! I look forward to hearing from @JWingate2 , @franksteiner79 as well 😊 .
TJohnson314 le Février 05, 2025
We have multiple remote users experiencing slow or unresponsizness with HubSpot today. Reporting waiting multiple minutes for refresh or not at all. What's going on?
0 Mention J'aime
1 Réponse
Au panthéon de la communauté | Partenaire solutions
Février 05, 2025 10:58
Hi @TJohnson314 , Generally, you can check HubSpot's status here: https://status.hubspot.com/ If you experience anything that is not l...Lire la suite
Résolues
SaiemH le Février 04, 2025
Hi Team, I’ve been assigned to modify this workflow, and I wanted to get your input. Currently, when an invoice remains unpaid for a certain period, the workflow creates a ticket in the AR pipeline for follow-up. If we’re unable to reach the c Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 04, 2025 14:13
@SaiemH I'd recommend creating a separate ticket workflow then that enrolls overdue tickets, delays, branches based on the status of the associated...Lire la suite
Résolues
NKarlsson2 le Février 04, 2025
Hi everyone! My account since 2018 has suddenly been deactivated. I would really really appreciate help to retrieve my account and get all my work back please. How do I do this? Thank you!
0 Mention J'aime
1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Février 04, 2025 02:53
Hi @NKarlsson2 , You can request the recovery of your account by submitting the form at the end of this page: https://knowledge.hubspot.com/a...Lire la suite
Résolues
OofEnglish le Janvier 29, 2025
Have a Starter option and need to log a ticket. Cannot find email or chat option in my dashboard. p.s Correct highlighted errors and try again - the message is just not I want to see now!
0 Mention J'aime
2 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Janvier 30, 2025 00:13
Hi @OofEnglish , A Starter subscription does not give you access to chat, email only. You should find it here: Type any questi...Lire la suite
kurtneller le Janvier 29, 2025
I'd like all tickets, regardless of history with any past owner, to always come in unassigned. I know I can create a workflow to clear the ticket owner, but will this impact attribution in reporting? Any help/insights are appreciated!
0 Mention J'aime
2 Réponses
Participant
Janvier 30, 2025 13:55
Thanks for the response, Karsten. For some context, we're transitioning from another success platform to Help Desk...in the thick of Day 2. Ti...Lire la suite
Résolues
SWLen le Janvier 28, 2025
Newly submitted Help Desk tickets generate a notification in the slack channel that is set under the "Sync Help Desk tickets to Slack" - this is great! It seems like ensuing notifications when a customer replies are then sent to the hubspot app Lire la suite
0 Mention J'aime
4 Réponses
Solution Acceptée
Contributeur
Janvier 29, 2025 07:42
@SWLen we were also previous users of Zendesk prior to migrating to HelpDesk and can confirm that the slack integration here leaves a lot to be des...Lire la suite
Résolues
KParker92 le Janvier 27, 2025
Has anyone out there developed a workflow pipeline for client services in a financial services firm, that involves attaching records with financial data on a hubspot ticket? I am eager to learn what challenges you experienced with data that includ Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Membre irremplaçable | Partenaire solutions Elite
Janvier 28, 2025 09:15
+1 to these resources from @BérangèreL , @KParker92 . Welcome to the Community btw! I'd use HubSpot's sensitive data guidelines and tools. I...Lire la suite
NicoleRinker le Janvier 21, 2025
Hi HubSpot Community, I’m reaching out to share an ongoing challenge we’ve encountered with our AI chatbot setup and to see if anyone else has faced a similar issue—or found a solution! The Situation We noticed that when users interact with Lire la suite
1 Mention J'aime
4 Réponses
Participant
Janvier 29, 2025 13:09
Thanks for your response! I don’t actually see the option to tweak any of the AI agent’s language at all. For example, I’d love to remove or modify t...Lire la suite
Résolues
RTaragi le Janvier 21, 2025
I've linked our account's inbox to our WhatsApp Business account and am trying to route conversations from the WhatsApp inbox to specific team members, but it doesn't seem to be working. I checked the inbox settings, but the routing options there ap Lire la suite
0 Mention J'aime
4 Réponses
Solution Acceptée
Contributeur
Janvier 22, 2025 10:24
Hi @kennedyp and @RTaragi ! I tried setting up a workflow to automatically assign WhatsApp conversations, but unfortunately, HubSpot doesn’t cu...Lire la suite
annuler
Affichage des résultats de 
Rechercher plutôt 
Vouliez-vous dire : 

Vous cherchez à entamer une conversation ou à poser une question ?

Créez un post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.