Hi Community, I'm trying to create a new workflow (my first time ever), but when I add the trigger and select Marketing Emails doesn't pop up nothing, is just a blank list, and I do have a lot of emails created. Could someone advise me? thx.
We have a Wordpress installation with a couple of Forminator forms. I installed the Hubspot Plugin for Wordpress successfully and was able to integrate an existing Forminator form with Hubspot to create/update contacts. This mostly works, with the read more
Hi @DMeuleman , Is there a way for you to update the internal name of the property within the Forminator form, so the field collecting postal c...read more
Hi There is an unwanted background behind the chat widget on our website. It is light grey, please see the attached screenshot. I see that there is a past ticket with a similar issue, but the solution to that ticket was to include the bel read more
Hi, when I add a module to a blog page, both custom modules, but also inbuilt modules like "image grid", the edit page becomes unusable, with infinite loading. It used to work, but stopped working today without us doing any changes to the code. read more
Dear Hubspot Community, I have this issue regarding when I immitate the customer and send an e-mail from our company mail onto one of our test company e-mail address, the sent mail successfully lands onto the conversations inbox in our Sandbox e read more
Hello @Gumax Thanks for reaching out. Great question. But you can follow this document steps, it can solve your problem. References links: ...read more
We use conversations for all our support and our reply to address. I'd like to report on all the emails that are automatic replies and all that have "card" in the text somewhere. I don't mind an excel export for doing this, but I don't know how to g read more
Hi @AliaAt curious about what your goal for having this report would be - what are you hoping to gain out of it?
This is not the easiest thin...read more
We need to be able to reroute/reassign a ticket if it has not been answered within a certain time frame to the next person and so on! Is this possible? i.e After 5 mins, if is has not been answered/ or the status has not been updated, assign to a ne read more
Hi @AJones32 ,
Assuming that you have ticket automation enabled that automatically moves the ticket to "Waiting on customer" when an email is...read more
Hi everyone! Looking for some support in triaging our Conversations Inbox. Context: We receive a variety of Submission Forms through our Conversations Inbox, and we do not use Tickets. Many of our Submission Forms have different priority/urgen read more
Hi community. We have service hub ticketing in place, and auto assignment to an owner on rotation in our service team group for new incoming messages. As we enter a high contact period, I'd like to manage workflows better to ensure effective out read more
Hi @GColebourne ,
Out of the box this is not possible but it can be achieved with custom code actions in Operations Hub Professional or higher...read more
Hi, I'm new using Hubspot, looking around for a button that allows me import custom properties from another hubspot to mine, couldn't find. I see that i can export config from tickets, but the format of xlsx file created doens't work to import, be read more
Hi @Jovi
You can Import 382 properties at the same time. For this you need 382 properties data in Excel file. So, to do that you need to cre...read more
I apologize if this has been covered but we are looking to create a report showing which employees utilize the resources of a given service pipeline (in this case; Service Tickets of Marketing Requests). I attempted to sort the incoming request read more
thank you so much for taking the time to help! In our case, since its an internal pipeline (where dozens of sales reps can make requests of 2 or 3 me...read more
Hi all. We are experiencing an issue with hubspots threading logic in conversations from certain senders. Pretty much every time they send us an email, from the same adress, it's bulked into the same thread. Even though it's clearly a new email. Wh read more
Hello @FlyingAnds , thank you for posting in our Community.
When you send a tracked sales email, HubSpot embeds an invisible one-pixel image...read more