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ARudie on November 25, 2022
Good news! The Starter CRM Suite is available at an 86% discounted price for small businesses like yours. Choose an option below. I reimported my contacts and there were 2 that unsubscribed but I found and del read more
0 upvote
1 Reply
Recognized Expert | Partner
November 26, 2022 16:21
@ARudie can you post a screenshot of the suspense notice so we can see what you see and what you are referring to in the chat?
I_Gurevich on November 25, 2022
After setting up the free account, I wanted to test send a newsletter to a colleague and myself. Now it seems that I have been kicked out of the account (according to the sales person from the HubSpot chat).
0 upvote
1 Reply
Recognized Expert | Partner
November 26, 2022 16:21
@I_Gurevich did the newsletter bounce? did you get a suspension notice? can you provide more details about what type of help you are looking for he...read more
BMottram on November 24, 2022
There should be an option to add new emails as contacts if not already or send to spam. Why isnt this an option, crazy??
0 upvote
3 Replies
Hall of Famer | Partner
November 25, 2022 00:31
Hi @BMottram , This is currently not possible. Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Disable...read more
Solved
STadema on November 23, 2022
Whenever I try to publish a blogpost through the API ( https://api.hubapi.com/cms/v3/blogs/posts/schedule ) I get an error message. It says that the content scope is restricted and that the user doesn't have the rights to publish the blogpos read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Elite Partner
November 23, 2022 12:31
@STadema does this have something to do with the HubSpot API sunsetting ? A lot of folks are talking about it , so that would be first guess. ...read more
mgavenda on November 22, 2022
Hello everyone, I'd like to find out whether this is possible and if so, how do I achieve this. We have a Form set up, which when submitted, creates a ticket and sends an automated email response to client via Workflow. Is it possible to read more
Guide | Elite Partner
November 23, 2022 00:35
Hi @mgavenda It sounds like steps 1 - 3 are already happening. You have a form, which creates a ticket and sends an email. Looking at the ...read more
RStephens8 on November 21, 2022
I sent an email with a slight mistake in the address that is "opened" at least 20 times/day. I have deleted the contact it was sent to and the account they were associated with but the problem continues. Is there any way to delete the send in Hubs read more
0 upvote
1 Reply
Hall of Famer | Partner
November 21, 2022 21:45
Hi @RStephens8 , This does unfortunately not seem to be possible yet, neither unsending an email (once it's sent, it's sent) nor muting notifi...read more
meoquytoc on November 21, 2022
Hello everyone, I tried to export the "Time to close" property which is the amount of time from the ticket create date to the ticket end date to the CSV file (picture one). Picture 1 Instead of getting the duration of time like the f read more
0 upvote
1 Reply
Hall of Famer | Partner
November 21, 2022 10:01
Hi @meoquytoc , 2/8/2019 is the date that Excel defaults to when it cannot recognize another date. When you type the '959:02:17' into a new ce...read more
SStatham on November 18, 2022
Hi When we are reciving repsonses against a ticket which is appearing in the inbox however its not linking to the original ticket. Can anyone advise what I am missing please? below is an example email in the inbox When i view the tick read more
0 upvote
1 Reply
Community Manager
November 21, 2022 12:11
Hi @SStatham , Thank you for reaching out to the Community! Can you tell us a bit more about how your Conversations inbox and Tickets are co...read more
NCorsi on November 17, 2022
The scenario is, we have Deal X. It has one Company association, Company A. It has two Contact associations, Jane Doe (Company A) and John Doe (Company B). We have a workflow that when the Deal X is Closed Won, it creates a ticket. We have Compa read more
9 upvotes
1 Reply
Community Manager
November 18, 2022 07:10
Hello @NCorsi , Happy Friday! I want to add our top experts to this conversation @benesch_e @Josh @PeterC any recommendations for @NCorsi ...read more
DCalabrese on November 17, 2022
Hi guys, I'm facing one issue I can't sort it out. I'm setting our HubSpot with an Help Desk pipeline: when an user has a problem and he want our help desk fix it, he send a mail to a certain address. Hubspot, automatically, creates a ticke read more
0 upvote
1 Reply
Hall of Famer | Partner
November 17, 2022 03:12
Hi @DCalabrese , If you want to send an email to the contact automatically when the ticket is created, you can follow these steps: https://kn...read more
Solved
yuval_wilf on November 16, 2022
Hey, I'm trying to figure out if it's possible to send a message that will pop up while chatting. instead of asking for feedback on chat messages that require the user to stay connected and actually answer me, I want it to be a pop-up - easier to read more
0 upvote
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
November 16, 2022 09:19
@yuval_wilf This would be a pop-up form, not a live chat. The example above looks like it was custom developed and/or lives in another platform ...read more
AWoodford on November 15, 2022
Sometimes I need to email a specific contact and associate that email with a help ticket in order to resolve the problem and keep my team informed. I've been able to do this successfully with the expection of the fact that the reply emails from the read more
2 upvotes
4 Replies
Hall of Famer | Partner
November 17, 2022 21:41
Hi @AWoodford , While it might seem like one is using the tool wrong, automatic ticket creation can be disabled for specific contacts by putti...read more
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