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IsaiahSynkwise en Noviembre 14, 2024
Here is the plan I'm trying to do. I first send an email from the Company profile to start the process of use gathering info from when they reply, we CC the user that is requesting to connect to that pharmacy. Our support team uses the Help Leer más
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DFHubMan en Noviembre 14, 2024
Hello, I am looking to bypass a connected email being automatically sent to spam. I do not understand why it would be a good idea to send any emails from a connected Customer Service email directly to spam, as it completely invalidates our Custo Leer más
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 14, 2024 10:07
Hi @DFHubMan , There is currently no way to bypass this, unfortunately. Your best option is to critically evaluate your current process, zoom ...Leer más
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Mna374 en Noviembre 12, 2024
I'm actually facing an issue disconnecting Hubspot CRM from my Facebook forms. I want to remove the existing connection, but there's no way through Facebook, when I click edit it sends me to a help particle because it seems the control of the remov Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 13, 2024 00:08
Hi @Mna374 , You can find step by step instructions to disconnect your ads account here, including the HubSpot side of things: https://knowle...Leer más
JMitchell78 en Noviembre 12, 2024
I am not able to access my playbook or sometime review recording or some other screen that I need to view. They do not upload.
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2 Respuestas
Miembro
Noviembre 12, 2024 22:21
Thank you for getting back to me but our IT cleaned the cache and updates but still no improvement. I have the same permission access with everyone an...Leer más
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TBengtsson4 en Noviembre 08, 2024
We would like to have comment always avilibel when we are creating tickets. Not all time we are sending mail to the customer. Ex. 1:st-line is taking a call and creat a ticket. 2:nd-line then will make a comment on what 1:st-line has to do. But Leer más
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3 Respuestas
Solución Aceptada
Miembro estimable | Partner nivel Elite
Noviembre 12, 2024 09:00
Hi @TBengtsson4 - welcome to the Community. I think what @PamCotton is referring to is the Ticket record view, not the view in the Convers...Leer más
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EKelly4 en Noviembre 08, 2024
How do you manage access when wanting to edit a hubspot property. I already have super admin and am paying for an enterprise subscription. It says that I can not edit a Hubspot property however the drop down options are options we have filled Leer más
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1 Respuestas
Solución Aceptada
Miembro del salón de la fama | Partner
Noviembre 08, 2024 09:56
Hi @EKelly4 , Ticket pipeline statuses are configured somewhere else, you can find the steps here: https://knowledge.hubspot.com/object-setti...Leer más
indomie en Noviembre 07, 2024
Hello HubSpot Support Team, We are reaching out to report a significant security issue on our site. Recently, we experienced an attempted hacking incident where THOUSANDS of credit card transactions were processed fraudulently. As a result, we n Leer más
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1 Respuestas
Administrador de la comunidad
Noviembre 07, 2024 16:59
Hey @indomie , thank you for posting in our Community! Please, I recommend advising the user to contact HubSpot Support directly through the...Leer más
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AMrb en Noviembre 06, 2024
hi, among the various api available in hubspot which is the canon way to just upload a file and associate it to a engagement? file api is requiring a folder, so it will be visible on the file manager, that it's not a nice thing actually. Having pos Leer más
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6 Respuestas
Solución Aceptada
Miembro
Noviembre 07, 2024 03:23
SOLUTION NOT ACCEPTED because it seems there is no other way to upload a file apart file manager, that is not optimal solution because you would end ...Leer más
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KPadhiyar en Noviembre 06, 2024
I have two Single-Line text properties—one is sensitive and the other is non-sensitive. I created a workflow to copy the value from the sensitive property to the non-sensitive property. It works for the date-time picker but not for the Single-Line t Leer más
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1 Respuestas
Solución Aceptada
Líder intelectual | Partner nivel Platinum
Noviembre 06, 2024 12:03
Hey @KPadhiyar it's against HubSpot's TOS to store sensitve data in a non-sensitive property. So I would imagine this feature is intentionally disa...Leer más
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HMeiklejohn en Noviembre 05, 2024
I'm creating some Association Labels for Company>Company relationships and want to use these to create inbox views. For instance, have a 'Vendor' inbox view for conversations where the contact is part of a company that has a Company>Compa Leer más
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6 Respuestas
Solución Aceptada
Colaborador líder | Partner
Noviembre 11, 2024 09:46
Hey @HMeiklejohn , Thanks for clarifying! As I previously mentioned I don't believe you need a record for your company in HubSpot. Instead you...Leer más
KP_11 en Noviembre 04, 2024
Hi all, I have connected my gmail inbox to hubspot so customers that email into our support email will come through to Hubspot Inbox. However, I'm trying to make it so any new emails that come in automatically creates a ticket, but I just cant s Leer más
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1 Respuestas
Administrador de la comunidad
Noviembre 04, 2024 17:24
Hey @KP_11 , Happy Monday! To automatically create tickets for new emails, go to your HubSpot Inbox settings, and under Conversations > In...Leer más
HelBle en Octubre 31, 2024
Hello, My team uses the notification sound for new chats, but we find that sometimes it does not play. We have tried toggling the sound off and on and selecting a new sound, but the issue persists. Sometimes it will work fine, but others we will m Leer más
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1 Respuestas
Administrador de la comunidad
Octubre 31, 2024 18:58
Hi @HelBle ! Thanks for your post 😊 Are all users experiencing this on multiple devices? Additionally, have you tried clearing your brows...Leer más
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