Here is the plan I'm trying to do. I first send an email from the Company profile to start the process of use gathering info from when they reply, we CC the user that is requesting to connect to that pharmacy. Our support team uses the Help Leer más
Hello, I am looking to bypass a connected email being automatically sent to spam. I do not understand why it would be a good idea to send any emails from a connected Customer Service email directly to spam, as it completely invalidates our Custo Leer más
Hi @DFHubMan ,
There is currently no way to bypass this, unfortunately. Your best option is to critically evaluate your current process, zoom ...Leer más
I'm actually facing an issue disconnecting Hubspot CRM from my Facebook forms. I want to remove the existing connection, but there's no way through Facebook, when I click edit it sends me to a help particle because it seems the control of the remov Leer más
Hi @Mna374 ,
You can find step by step instructions to disconnect your ads account here, including the HubSpot side of things: https://knowle...Leer más
Thank you for getting back to me but our IT cleaned the cache and updates but still no improvement. I have the same permission access with everyone an...Leer más
We would like to have comment always avilibel when we are creating tickets. Not all time we are sending mail to the customer. Ex. 1:st-line is taking a call and creat a ticket. 2:nd-line then will make a comment on what 1:st-line has to do. But Leer más
How do you manage access when wanting to edit a hubspot property. I already have super admin and am paying for an enterprise subscription.
It says that I can not edit a Hubspot property however the drop down options are options we have filled Leer más
Hi @EKelly4 ,
Ticket pipeline statuses are configured somewhere else, you can find the steps here: https://knowledge.hubspot.com/object-setti...Leer más
Hello HubSpot Support Team, We are reaching out to report a significant security issue on our site. Recently, we experienced an attempted hacking incident where THOUSANDS of credit card transactions were processed fraudulently. As a result, we n Leer más
Hey @indomie , thank you for posting in our Community!
Please, I recommend advising the user to contact HubSpot Support directly through the...Leer más
hi, among the various api available in hubspot which is the canon way to just upload a file and associate it to a engagement? file api is requiring a folder, so it will be visible on the file manager, that it's not a nice thing actually. Having pos Leer más
SOLUTION NOT ACCEPTED because it seems there is no other way to upload a file apart file manager, that is not optimal solution because you would end ...Leer más
I have two Single-Line text properties—one is sensitive and the other is non-sensitive. I created a workflow to copy the value from the sensitive property to the non-sensitive property. It works for the date-time picker but not for the Single-Line t Leer más
Hey @KPadhiyar it's against HubSpot's TOS to store sensitve data in a non-sensitive property. So I would imagine this feature is intentionally disa...Leer más
I'm creating some Association Labels for Company>Company relationships and want to use these to create inbox views. For instance, have a 'Vendor' inbox view for conversations where the contact is part of a company that has a Company>Compa Leer más
Hey @HMeiklejohn ,
Thanks for clarifying! As I previously mentioned I don't believe you need a record for your company in HubSpot. Instead you...Leer más
Hi all, I have connected my gmail inbox to hubspot so customers that email into our support email will come through to Hubspot Inbox. However, I'm trying to make it so any new emails that come in automatically creates a ticket, but I just cant s Leer más
Hello, My team uses the notification sound for new chats, but we find that sometimes it does not play. We have tried toggling the sound off and on and selecting a new sound, but the issue persists. Sometimes it will work fine, but others we will m Leer más