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janjime on März 30, 2023
Hallo zusammen 👋🏻 Ich bin mir nicht sicher, ob dies das richtige Board ist. Es ist nicht ganz einfach, sich hier zurechtzufinden 😅 Folgende Probleme habe ich: 1. Die Funktion Verfügbarkeit → „Der Chat wird online angezeigt, wenn mindeste Beitrag ansehen
0 Antwort
CDMenard on März 29, 2023
Hi There is an unwanted background behind the chat widget on our website. It is light grey, please see the attached screenshot. I see that there is a past ticket with a similar issue, but the solution to that ticket was to include the bel Beitrag ansehen
0 Antwort
JNielsen7 on März 28, 2023
Hi, when I add a module to a blog page, both custom modules, but also inbuilt modules like "image grid", the edit page becomes unusable, with infinite loading. It used to work, but stopped working today without us doing any changes to the code. Beitrag ansehen
1 Antwort
März 29, 2023 03:09
Hello @JNielsen7 , It sounds like you might be experiencing a technical issue with Hubspot. Here are a few things you can try to resolve the ...Beitrag ansehen
Gumax on März 28, 2023
Dear Hubspot Community, I have this issue regarding when I immitate the customer and send an e-mail from our company mail onto one of our test company e-mail address, the sent mail successfully lands onto the conversations inbox in our Sandbox e Beitrag ansehen
1 Antwort
März 29, 2023 03:25
Hello @Gumax , I do not have access to your specific Hubspot account, but I can offer some general suggestions to resolve this is...Beitrag ansehen
AliaAt on März 27, 2023
We use conversations for all our support and our reply to address. I'd like to report on all the emails that are automatic replies and all that have "card" in the text somewhere. I don't mind an excel export for doing this, but I don't know how to g Beitrag ansehen
1 Antwort
März 28, 2023 09:03
Hello, @AliaAt thank you for posting in our Community! I want to invite to this conversation our top experts to share their ideas @NicoleSengers...Beitrag ansehen
AJones32 on März 27, 2023
We need to be able to reroute/reassign a ticket if it has not been answered within a certain time frame to the next person and so on! Is this possible? i.e After 5 mins, if is has not been answered/ or the status has not been updated, assign to a ne Beitrag ansehen
2 Antworten
Accepted Solution
Berühmtheit | Partner
März 27, 2023 10:15
Hi @AJones32 , Assuming that you have ticket automation enabled that automatically moves the ticket to "Waiting on customer" when an email is...Beitrag ansehen
ShiftCollab on März 27, 2023
Hi everyone! Looking for some support in triaging our Conversations Inbox. Context: We receive a variety of Submission Forms through our Conversations Inbox, and we do not use Tickets. Many of our Submission Forms have different priority/urgen Beitrag ansehen
2 Antworten
März 28, 2023 05:56
Hi @PamCotton , Thanks so much for popping in! I understand the Folder View method, however it doesn't allow me to customize the view to p...Beitrag ansehen
GColebourne on März 24, 2023
Hi community. We have service hub ticketing in place, and auto assignment to an owner on rotation in our service team group for new incoming messages. As we enter a high contact period, I'd like to manage workflows better to ensure effective out Beitrag ansehen
1 Antwort
Berühmtheit | Partner
März 24, 2023 11:22
Hi @GColebourne , Out of the box this is not possible but it can be achieved with custom code actions in Operations Hub Professional or higher...Beitrag ansehen
Jovi on März 24, 2023
Hi, I'm new using Hubspot, looking around for a button that allows me import custom properties from another hubspot to mine, couldn't find. I see that i can export config from tickets, but the format of xlsx file created doens't work to import, be Beitrag ansehen
1 Antwort
Stratege/Strategin | Platinum Partner
März 27, 2023 05:16
Hi @Jovi You can Import 382 properties at the same time. For this you need 382 properties data in Excel file. So, to do that you need to cre...Beitrag ansehen
fstjohn on März 24, 2023
I apologize if this has been covered but we are looking to create a report showing which employees utilize the resources of a given service pipeline (in this case; Service Tickets of Marketing Requests). I attempted to sort the incoming request Beitrag ansehen
4 Antworten
März 28, 2023 08:34
thank you so much for taking the time to help! In our case, since its an internal pipeline (where dozens of sales reps can make requests of 2 or 3 me...Beitrag ansehen
FlyingAnds on März 23, 2023
Hi all. We are experiencing an issue with hubspots threading logic in conversations from certain senders. Pretty much every time they send us an email, from the same adress, it's bulked into the same thread. Even though it's clearly a new email. Wh Beitrag ansehen
März 23, 2023 14:31
Hello @FlyingAnds , thank you for posting in our Community. When you send a tracked sales email, HubSpot embeds an invisible one-pixel image...Beitrag ansehen
ManekaM on März 23, 2023
Hi all In the Conversation Tool, recently a few of one-to-one emails are not being delivered with error message "Message Failed to be Delivered". I could not get any resources to help me unbounce the valid email addresses. I was told th Beitrag ansehen
8 Antworten
Accepted Solution
Berühmtheit | Partner
März 23, 2023 05:05
Hi @ManekaM , I am a HubSpot partner, yes, but partners don't have any influence over the startup program criteria, unfortunately. These are s...Beitrag ansehen
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