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Gelöst
VKaramshetty on April 28, 2025
Hi team , i have created my website using a theme from hubspot. though i have completed all the steps , the website still not accessible by a thirdparty by myself by typing the domain name. can you explain the reason and how i can resolve this.
1 Likes
1 Antwort
Akzeptierte Lösung
Mitwirkender/Mitwirkende
April 28, 2025 04:47
Can you share what HubSpot tiers you have available (as there are some limits to configuring domains in HubSpot)? Also, could you let us know if yo...Beitrag ansehen
SROUANI on April 25, 2025
We’d like to request a feature enhancement for the Help Desk tool. Our goal is to reply to tickets from a generic email address (e.g., support@company.com ) , when tickets are created through channels like forms or inbound calls. At the sa Beitrag ansehen
6 Likes
2 Antworten
Mitwirkender/Mitwirkende
April 27, 2025 08:59
There is a new product beta that might help you with your issue, namely Default email in help desk. Its description says the following: "Defaul...Beitrag ansehen
Gelöst
phtaylor15 on April 24, 2025
Hi everyone, Wanted to share an interesting issue we observed with our Breeze customer agent yesterday (conversation exchange attached). Has anyone else seen behavior from their AI-bot where the responses are referring to your company as if Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
April 27, 2025 09:04
Can you provide additional information regarding the content that this agent is trained on? Is it on the same domain as configured in HubSpot, or doe...Beitrag ansehen
Gelöst
JMaier9 on April 23, 2025
I am located in a different time zone than the HQ of the companies time zone. Most of functions adapt fine. But the automated created "Daily tasks reminder" is not adapted to my time zone, it is adjusted to the HQ time zone and therefore arrives a Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
April 24, 2025 00:04
Hi @JMaier9 , You're correct, the digest is currently based on the account's default timezone: https://knowledge.hubspot.com/tasks/receive-a-...Beitrag ansehen
Gelöst
MCole4 on April 23, 2025
Hi! Had a old hubspot account linked to a domain, andit expired in Feb. Trying to get things moving along again, and I can't connect the domain as it says someone else has already done so. I've seen the support message where it says to contact Beitrag ansehen
0 Likes
4 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende
April 24, 2025 10:04
Hello @MCole4 You can reach Hubspot support via this form to ask them to temporarily reactivate your account and help you release the domain. ...Beitrag ansehen
Gelöst
JNo on April 23, 2025
Hi there, I'm hoping to adjust the email icon that is shown when send an email from our Hosted Email Support profile so it displays as our logo. I can't seem to figure out how to do this and Google keeps directing me to my personal profile. Is Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
April 23, 2025 12:46
Hi @JNo , Are you referring to your connected email sending domain? If so, yes, you can find the instructions here: https://knowledge.hubspot...Beitrag ansehen
Gelöst
Jaylin on April 23, 2025
Hi All, how are u doing~ i have a problems with form. when i creat a form for after sales, there are 2 propertities need to be added, one is model, another is issue type. at one deal, customer will buy multy models, and more than one model mi Beitrag ansehen
0 Likes
10 Antworten
Akzeptierte Lösung
Berühmtheit | Partner
April 23, 2025 04:37
@Jaylin HubSpot interprets "is equal to" as just one selection. Make sure to change it to "contains".
NMyers0 on April 21, 2025
When trying to export my deals, the export is not returning the Associated Company name. Instead it is returning the Record ID Number.
3 Likes
5 Antworten
Berühmtheit | Partner
April 24, 2025 09:01
Hi @SNavins22 and everyone, This is probably happening in the wake of a new HubSpot beta which you can find under Settings > Product updat...Beitrag ansehen
Afam50 on April 21, 2025
My name is Nwosu Afamefuna John, I am new and I would love to learn more about digital marketing, that's why I am here. I also want to network with lots of people
0 Likes
1 Antwort
Berühmtheit | Partner
April 21, 2025 04:00
Hi @Afam50 , Welcome to the HubSpot community! If you want to skill up in digital marketing, I recommend this free certification course: http...Beitrag ansehen
PPuri8 on April 20, 2025
Hello, I'm trying to analyse the number of back-and-forths it takes with a customer to resolve their query to measure support efficiency. For example, agent replies on average 3 times before ticket was closed. How can I do this?
0 Likes
1 Antwort
Berühmtheit | Partner
April 20, 2025 04:52
Hi @PPuri8 , There is no out of the box property that only counts outgoing touches, but there is this default property: Number of time...Beitrag ansehen
Gelöst
CJames7 on April 11, 2025
Hey HubSpot community, I’m running a WooCommerce-based online store and recently tried to implement a HubSpot pop-up form (the slide-in CTA). I followed all the steps, and the HubSpot tracking code is properly installed—but the pop-up just won’t Beitrag ansehen
0 Likes
2 Antworten
Akzeptierte Lösung
Mitglied
April 17, 2025 03:26
thanks, the problem is solved
Gelöst
NvSupport on April 08, 2025
It would be nice if we could add an additional (preferably multiple) BCCs to the outbound emails from the help desk tickets and also an additional (preferably multiple) Forwarding address. Currently there is only a bubspot address listed as the BC Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Berühmtheit | Partner
April 08, 2025 11:03
Hi @NvSupport , The best place for these requests is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ide...Beitrag ansehen
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