Hi, this is a feedback post. Using Helpdesk, there is a beahviour really hampering usability. When a ticket contains multiple conversations, the way this is represented in Helpdesk is very confusing. Basically, Ticket Alpha contains two conv: conv read more

Hi, I'm looking for a metric where it details how long a ticket has been open. I've tried everything thats available in the report suite. There's a "time to close" metric which is great but I also need the same for "open tickets". The read more

Hi, When I had to apple mail ma signature, the lettering is ok but the foto and logo do not appear . Can you help me? Thanks A

Hi team, I am trying to connect a domain I own to my Hubspot website. I am having the same issue that is described by another user here: https://community.hubspot.com/t5/Blog-Website-Page-Publishing/This-domain-was-added-by-another-HubSpot-cust read more

Hey, my homepage is responding with a 404 error for “okgbest.com” but the about page “okgbest.com/about and the rest are fine. How do I resolve this issue?

I'm using free version of Hubspot and want to create a standalone form for internal and external users to log issues and raise tickets. When I create a new form, the "Support" template is not available to me in the list of templates. If I move for read more

I currently have an Inbox connected to one Pipeline and a Form connected to a different Pipeline. I want the tickets created from my Inbox to be connected to the same Pipeline as the channel my Form is connected to. How do I reroute the tickets crea read more

Has anyone else noticed that the ticket status automation isn't working? We have SLAs to change statuses when a customer responds to our support team or when our support team responds to them, but it seems to not be working this morning. We have to read more

I have been unable to use two factor authentication for two days. Is there a system issue?

Hello! I want to disable the sound that plays when I reply to a chat message. I still want all the other sounds for notifications, but this sound is not a notification; it just plays when I send a message. And it's annoying!

We are trying to configure a role in Zoom that gives the minimum Zoom integration account role settings needed for the integration to work. Is there somewhere that lists which setting should be enabled?

Hi there, we are new to Hubspot. So far i cannot find any option nor Post / Discussion where i can change the font for the email, when viewed in "View Full Message" witch is of importance for long emails, especcially with a lot of screensho read more