I have enabled the Chatflow Live Chat feature on my website by embedding onto my website which is using SitePad. I had monitored it on my Windows 10 Desktop and it shows up according to my settings but when viewing on two MacOS systems and one iOS d Leer más
Hello! Is there any way to automatically create a Ticket when I receive an incoming call to my Hubspot created phone number? Also is it somehow possible to create a ticket from a Teams call? I was thinking of workflows, but not sure. Thank you Leer más
Hello, We use Vonage and the Vonage Integration Suite. We log calls in the Vonage interface and they automagically appear in HubSpot, both on the Contact record, and under Contacts > Calls. I've created a HubSpot Workflow that automatically Leer más
Hello @anjeho , thank you for posting in our Community!
I want to share this doc with more details here and invite some of our top experts to sh...Leer más
Description: Right now, I download desired contact data from my hubspot account and then my client uploads it daily to his hubspot account. I am looking for a way to automate this process. Goal: To automate the sending of particular contact data to Leer más
Hi Community, Currently the auto assignment option in conversations assigns all of the incoming conversations in a specific inbox to the assigned user. I only want to assign a specific set of conversations to the user based on subject and des Leer más
Hi, Is it possible to automatically close a ticket or conversation if it doesn't contain an attachment file named <whatever>? Every email we receive creates a ticket. We receive two emails everyday with attached reports. Both emails ar Leer más
Hi @danmoyle , We have our HubSpot Inbox set to treat incoming conversations as support tickets so we can categorize them, generate reports, and ...Leer más
Hi there, I've created a workflow that automatically assigns tickets as they are submitted through a form, based on the ticket category. Whenever the workflow is triggered, the assignee indeed gets an email notifying them of the assignment but Leer más
Hi Community and Experts, I am trying to create a workflow that can manage my contact's appointments and send automated notification at various stages, e.g. (1 day after appointment date has been updated/uploaded on Hubspot, 1 day before appoint Leer más
tiWe have a workflow based on a ticket pipeline and tasks are created based on which ticket status the ticket is moved to, but sometimes the ticket might move back to a status it's already been in, which triggers the tasks to be recreated even when Leer más
Hi @CMarritt ,
If you do not want the task to be recreated, you would disable re-enrollment for this workflow: https://knowledge.hubspot.com/...Leer más
Hi, I am trying to figure out a way to automatically update property values within tickets that is triggered dependent on which snippet/template my support team uses. We have specific replies that we use depending on what the end user is asking Leer más
@DennisHL In the past, I've been able to pull specific templates by filtering based upon the subject line that was used. It's not always perfect es...Leer más
Hello everyone, I'd like to find out whether this is possible and if so, how do I achieve this. We have a Form set up, which when submitted, creates a ticket and sends an automated email response to client via Workflow. Is it possible to Leer más
Hi guys, I'm facing one issue I can't sort it out. I'm setting our HubSpot with an Help Desk pipeline: when an user has a problem and he want our help desk fix it, he send a mail to a certain address. Hubspot, automatically, creates a ticke Leer más
Hi @DCalabrese ,
If you want to send an email to the contact automatically when the ticket is created, you can follow these steps: https://kn...Leer más