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Solved
Okgbest on November 26, 2024
Website homepage 404 error but other pages are fine
Hey, my homepage is responding with a 404 error for “okgbest.com” but the about page “okgbest.com/about and the rest are fine. How do I resolve this issue?
Reply Website Pages
0 upvote
3 Replies
Accepted solution
BérangèreL
Community Manager
November 26, 2024 10:41
Hi @Okgbest , I wanted to give you an update: the Team has now solved the issue. I am glad to see that all is working for you! Thanks for your ...read more
Solved
JBrookes9 on October 10, 2024
Some files are unavailable for some customers
Hi There, Our website hosted on HubSpot is currently down, the status page for HubSpot https://status.hubspot.com/ states everything is operational however we have a message in our console; "Some files are unavailable for some customers Some read more
Reply Website Pages
1 upvote
3 Replies
Accepted solution
JWingate2
Guide | Elite Partner
October 10, 2024 21:49
@JBrookes4 , I am seeing a partial outage on my end. Sometimes it takes HubSpot a little bit to update the information especially when they ...read more
Solved
testmode1 on September 23, 2024
Page unavailable to 404 Not found
I spent the entire day building out my site only to publish it and then get the "Page unavailable" error mesage. I read several posts in the community about the Language setting, so I followed those steps to remove the "en-us" slug. However, no read more
Reply Website Pages
0 upvote
5 Replies
Accepted solution
Jnix284
Hall of Famer
September 23, 2024 20:53
@testmode1 all of your pages should be website pages unless it's a conversion page (for example a landing page would be used for a google ad campai...read more
Solved
junze on June 03, 2024
How To Unpublish A Page that is Deleted
A while back, I deleted a published webpage but forgot to unpublish it. Today, when I tried to use the same content slug in the page url, it says A page already exists. Is there some way to unpublish that page that I deleted
Reply Website Pages
1 upvote
1 Reply
Accepted solution
karstenkoehler
Hall of Famer | Partner
June 03, 2024 12:05
Hi @junze , HubSpot support can help you recover the deleted page. Once unarchived, you can also unpublish it. Best regards!
Solved
ProConf on May 24, 2024
Published a website not showing on domain url
I have published a webpage, but the url sends back a 404 Page not found Error Read the other resolution suggestions - their are not very clear and not working for me. Chat support says it's too technical for them and sent me here to read more
Reply Website Pages
0 upvote
1 Reply
Accepted solution
andreyroy
Member
May 26, 2024 09:38
Hi there, I understand the frustration you're facing with your webpage not showing on the domain URL and encountering a 404 error. It can indeed be ...read more
Solved
PiaViinamäki on March 27, 2024
Website unavailable
My HubSpot hosted website has been down for few days now. My domain provider located the issue to HubSpot. How can this be fixed? Thanks in advance!
Reply Website Pages
0 upvote
6 Replies
Accepted solution
TomM2
Thought Leader | Platinum Partner
March 28, 2024 12:19
Hi @PiaViinamäki that's displaying the HubSpot website without issue for me! If this is not displaying on your device, there's li...read more
Montash on March 18, 2024
Unable to edit or amend web pages
Hey there. Whenever attempting to edit or amend any of our webpages, this error message shows up. It's been like this for a few days now. Anyone know how I can resume usual editing? Thanks!
Reply Website Pages
0 upvote
1 Reply
PamCotton
Community Manager
March 18, 2024 18:04
Hey @Montash , thank you for reaching out to our Community! Are you the only user getting this error? Have you cleared your cache and checke...read more
TMedia6 on January 11, 2024
Site Wont Display
Hey All, Tech support can't help me directly so they instructed me to post here. I selected a template and published it, and now the site is displaying very differently than the template. please see screenshot. Does anyone know how t read more
Reply Website Pages
0 upvote
1 Reply
Jnix284
Hall of Famer
January 11, 2024 16:14
Hi @TMedia6 can you share more about the theme you're using? Did you code yourself or download from the marketplace? What are you expecting t...read more
SRE on July 04, 2023
HubSpot-Kundenportal Sprache
Liebe HubSpot-Community, die Das Menu unseres HubSpot-Kundenportals (Ticketportal) wird bei uns in Englisch angezeig, obwohl in den Einstellungen «Deutsch» hinterlegt ist . Wo kann ich das ändern?
Reply Tickets Website Pages
0 upvote
1 Reply
AMammarella
Contributor | Diamond Partner
July 04, 2023 11:50
Hi @SRE The customer portal inherits the primary language of the connected domain it lives on. So the default content will be translat...read more
SRamirez2 on February 20, 2023
How do I edit one page without all pages changing?
Hi, new to Hubspot and I am trying to edit one page and make new pages (ie. About Me, Contact etc. ) and all are defaulting to the most recent page edited. HELP.
Reply FREE How-To Website Pages
0 upvote
1 Reply
DianaGomez
Community Manager
February 21, 2023 13:56
Hi @SRamirez2 , hope you are doing well. Could you please provide more context about the objective you want to achieve? Please provide ...read more
CMcCollum1 on November 02, 2022
Retrieve Photo Files from Former HubSpot Account
Hello, My company was an enterprise user for multiple years with hubspot and we just recently switched the a new CRM. We also created a new website during this process. We has all of our blogs to our website linked through hubspot and when we read more
Reply Blog Chat Integrations Tickets Website Pages
0 upvote
5 Replies
kvlschaefer
Community Manager
November 08, 2022 13:10
You're welcome, @CMcCollum1 ! Hope the support team is able to help 🙂 Best, Kristen
KSorensen7 on July 06, 2022
HubSpot's certificate is getting flagged by a security tool for SWEET32
Our company is using HubSpot for our website and the certificate provided from hubspot is vulnerability to a SWEET32 attack. See https://sweet32.info/ This is a highvulnerability https://nvd.nist.gov/vuln/detail/CVE-2016-2183
Reply Website Pages
0 upvote
1 Reply
kvlschaefer
Community Manager
July 11, 2022 15:49
Hi @KSorensen7 , Thanks for reaching out! This has been already been mitigated by Cloudflare, which is documented toward the end of thi...read more
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