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Solved
JLi74 on April 30, 2025
Random Ban
I created a free account and than after a few hours random;y got suspended. All I did was create a website and link my domain. Customer support said I have to pay money to talk to a support agent and post here. I don't even have a option to appeal. read more
Reply Free TOS
0 upvote
1 Reply
Accepted solution
karstenkoehler
Hall of Famer | Partner
May 01, 2025 01:09
Hi @JLi74 , Unfortunately not, no. If you're on the free CRM and if the banner is not showing any steps to appeal or provide more information,...read more
Solved
MCole4 on April 23, 2025
can't connect domain - how to get Hubspot assistance?
Hi! Had a old hubspot account linked to a domain, andit expired in Feb. Trying to get things moving along again, and I can't connect the domain as it says someone else has already done so. I've seen the support message where it says to contact read more
Reply Free TOS
0 upvote
4 Replies
Accepted solution
KristelA
Contributor
April 24, 2025 10:04
Hello @MCole4 You can reach Hubspot support via this form to ask them to temporarily reactivate your account and help you release the domain. ...read more
Solved
CNolan21 on February 23, 2024
Shared Inbox: Restricting Access to Sender Email Addresses
I have multiple emails linked to a team inbox, and because of this, my team keeps selecting the incorrect sender address, when sending an email. So the email will be coming from Brand A, when I want it to come from Brand B. I've tried to drill the read more
Reply TOS
8 upvotes
7 Replies
Accepted solution
Jnix284
HubSpot Employee
May 03, 2024 09:10
@IlayKiriaty From all the tests I've done I have not been able to restrict users from sending emails from a connected email address. The onl...read more
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