Hello there, I created workflow to change status of ticket in case customer reply to me. Here are the criteria: But after enrollment the close date is deleted. Can you give me a hint, what should I set diffen 続きを読む
Hey, I have a strange problem. I have a livecat on my webiste and as soon as user logges in the livechat disaprears. It only shows when user is not logged in. Does someone know how I can fix the issue? Yours sincerely, Sumant
Hey @AllesUni Is this a HubSpot live chat? And when you say "logs in" do you mean logs into your HubSpot account? Or is this a third party system t...続きを読む
I Purchased Starter Plan on March 15th and NONE of the features are enabled... Its showing up and paid under Account and billings but my whole profile is still in free version mode. NO features. What is going on?
To measure the time spent working on a ticket and track it within your workflow using Zapier, you can follow these steps: Trigger : Set up a trig...続きを読む
Hello, I am looking for the possibility to copy attachment (on ticket level, so right side and this is also a part of an email on ticket level) to left side properties - file upload. However attachment is not a ticket property, I did not f 続きを読む
Hi, I have connected my Facebook pixel to hubspot. I think I am getting 2 events from you, one is initial_lead and the other is lead. What is the difference between these two pixel events? initial_lead is always a bigger number than lead. I have 続きを読む
Hi @PrimeSalesVal , Thank you for reaching out to the Community! That's a great idea! I'll pass it along internally for more visibility! At the m...続きを読む
I had the issue of importing my templates from an email client to HubSpot. In the templates, it looked like everything was working (hyperlinks, spacing, etc.). However I noticed when I checked in Gmail and Spark, that the emails sent from HubSpot ac 続きを読む
Hello, Hubspot Live chat button blocking my templates "all products button" on mobile view. I've tried to use that code to fix the issue @media only screen and (max-width: 768px) { #hubspot-messages-iframe-container { margin-bottom: 50px !im 続きを読む
Hi, I'm not sure if I'm asking this in the correct forum, but I need help setting up two pipelines that are fed from one channel (support email on Gmail). Currently, all tickets go to the Support pipeline, but I have created a separate In 続きを読む