I want to make an automation that creates a ticket automaticaly from an email, and responds with a ticket ID number and automatically. so that both we and the customer knows whats happening real time. I only have starter customer plattform. is it read more

Hello! I'm looking for assistance in importing 2 team members free HubSpot accounts into our Upgraded Account. Any ideas for the easiest way to do this? Thx!

One of my accounts associated with woosh.co.za fails to load the dashboard. All browsers that I've tried to log in with, time out. I've even tried using a different network. Please note that If I load any account associated with a different domain, read more

Hi. I'm trying to set up a workflow for a ticket that restricts it from progressing until a particular task is completed. I can generate the automated task, but that doesn't restrict the ticket owner from moving the ticket to the next stages. Is th read more

Hi there, I am looking for a solution to set this properties in my inbox view differently. Here is just the possibility to set "category", but we have a different properties for each pipeline: Where can I change the setti read more

Hi, I am looking for a solution how to match customer answer to my existing ticket. Normally we communication with customer per email and his contact is matched to the ticket. However, my customer replied from other email and his original email read more

Hey everyone, I am a new hubspot user, and saw this support article giving the option to automatically create tickets from a shared inbox: https://knowledge.hubspot.com/object-settings/automate-ticket-pipelines#manage-channels-that-automaticall read more

I was charged $142.45 on November 27 and I am not sure why. I use a couple free accounts, so I am being denied access to Customer service to resolve this..if I do not hear back from anyone, I will have to dispute the charge with my credit card compa read more

Hello! I want to disable the sound that plays when I reply to a chat message. I still want all the other sounds for notifications, but this sound is not a notification; it just plays when I send a message. And it's annoying!

Hi there, we are new to Hubspot. So far i cannot find any option nor Post / Discussion where i can change the font for the email, when viewed in "View Full Message" witch is of importance for long emails, especcially with a lot of screensho read more

We're attempting to Automate our Tickets by creating a Form that once filled in Automatically creates a Ticket. However, while creating the Form i can't add the Ticket Properties on our Form and we can't tick the button to allow it. Note: We're read more

Hi all, I am trying to add a user as a selection in the Ticket Owner property in HelpDesk but am unable to see their name in the dropdown menu. Here are the steps I’ve already taken: 1. Added the user in HubSpot Users & Teams w read more