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BenGale on July 18, 2022
It seems like Hubspot is taking 5+ minutes to notify via email/slack/in-app that someone has been assigned to a ticket. It's so long with the speed that we handle tickets that these notifications can be useless a lot of the time and wrong the rest w read more
1 upvote
3 Replies
Contributor
July 21, 2022 01:27
I've noticed if multuple get assinged to me in quick succession, over the course of a few minutes, the notifcations bundle together. Is this what...read more
Solved
TWL on February 23, 2022
HubSpot, The notification bell 🔔 is very handy at the top of the browser, but as soon as you click to read the notification content and perhaps click away, the notification bell icon no longer shows the badge number of how many notifications are read more
4 upvotes
2 Replies
Accepted Solution
Hall of Famer | Partner
February 23, 2022 21:49
Hi @TWL , As far as I know there aren't any options for that. After clicking the bell icon, the counter will reset. Previous unclicked notific...read more
MSchuster on September 16, 2021
We use the iOS app for accessibility to customers when we're away from the computer, so have notifications turned on so new conversations alert us and we can respond. When a customer opens an e-mail, we get notified with an iOS push notification read more
0 upvote
1 Reply
Community Manager
September 17, 2021 09:32
Hi @MSchuster , Welcome to the Community! 👋 I'm glad that you're using our mobile app. Notifications about email opens and clicks ar...read more
Solved
Otterbot on June 10, 2021
Is it possible to set different notification settings per inbox? Or to mute specific inboxes unless the convo is assigned to you? We have reps who need to see mentions across all inboxes (and therefore need access), but only want notifications f read more
1 upvote
2 Replies
Accepted Solution
Community Manager
June 11, 2021 06:32
Hi @Otterbot , Thank you for reaching out to the Community! It's currently not possible to segment notification settings for inboxes in...read more
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