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mlucchesi on June 18, 2024
It would be really useful to have a way to enable/disable notificaciones por specific inboxes. For example: a user has access to two different inboxes: marketing and support. But they only want to receive notifications from the support inbox, be read more
Community Manager
June 19, 2024 02:23
Hi @mlucchesi , Thank you for reaching out to the Community and thank you for your suggestion! I’ve noticed a similar idea already present in ou...read more
Solved
DocSheldon on July 10, 2023
I received an email notification at 1:00pm today, telling me that my account would be deleted in 7 days, due to lack of activity for the last 30 days. I immediately logged in (6 minutes later) and the site tells me "You have no accounts" (even thoug read more
0 upvote
8 Replies
Accepted solution
Member
July 17, 2023 13:00
Hello, Karsten - Thanks for that link. I was able to submit a request for account reactivation, so now I'll just wait and see if it's approved. Than...read more
Solved
BenGale on July 18, 2022
It seems like Hubspot is taking 5+ minutes to notify via email/slack/in-app that someone has been assigned to a ticket. It's so long with the speed that we handle tickets that these notifications can be useless a lot of the time and wrong the rest w read more
5 upvotes
5 Replies
Accepted solution
Hall of Famer
July 18, 2022 16:20
Hi @BenGale I've noticed that it typically takes 1-2 minutes for the email to come through and usually I've already seen the ticket in the inbox....read more
Solved
TWL on February 24, 2022
HubSpot, The notification bell 🔔 is very handy at the top of the browser, but as soon as you click to read the notification content and perhaps click away, the notification bell icon no longer shows the badge number of how many notifications are read more
4 upvotes
4 Replies
Accepted solution
Hall of Famer | Partner
February 24, 2022 00:49
Hi @TWL , As far as I know there aren't any options for that. After clicking the bell icon, the counter will reset. Previous unclicked notific...read more
Solved
Otterbot on June 10, 2021
Is it possible to set different notification settings per inbox? Or to mute specific inboxes unless the convo is assigned to you? We have reps who need to see mentions across all inboxes (and therefore need access), but only want notifications f read more
1 upvote
2 Replies
Accepted solution
Community Manager
June 11, 2021 09:32
Hi @Otterbot , Thank you for reaching out to the Community! It's currently not possible to segment notification settings for inboxes in...read more
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