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nicole-oe on June 18, 2024

Adding Tags to Knowledge Base Articles

I am working on adding articles to the new knowledge base, so I am adding tags as well, but I'm having an issue that after I save the article and then go back in to edit tags or settings, some of the tags have changed to sets of numbers and aren't a read more

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Accepted solution

Jnix284

Hall of Famer

June 18, 2024 18:25

Hi @nicole-oe every tag has an internal value which is the number you're seeing, but I haven't seen it surface on the front end like this - I did a...read more

BlaireThomas on February 20, 2024

Install External Chat Bot (Cody AI) Into Hubspot Knowledge Base

I recently created a Technical Support chat bot through Cody AI that I want to implement into my Hubspot Knowledge Base. It gives amazing answers to all questions that we have tested on it so far. I am on the Service Hub Pro plan. Is there a way read more

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BérangèreL

Community Manager

February 21, 2024 03:10

Hi @BlaireThomas , I hope that you are well! Great question, thank you for asking the Community! I found for you this similar post " Embed code ...read more

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