I am looking to streamline communication on help desk tickets by utilizing the slack integration. However, we dont want separate teams to be able to search existing tickets, only create and comment. Is there anyway to accomplish today?

Hello! I am wondering if anyone has any tips for the following integration in Softr to build a client portal: How to show the ENTIRE ticket thread if there are multiple replies/back and forth on the same ticket How to make it so that clients can read more

Hello, We've recently integrated chat to our website, but for some reason - I'm not receiving notifcations to my mobile phone. I have used this HubSpot feature before, and I'd receive a notification on my mobile from Slack (We've not integra read more

What are the possibilities of embedding Upscope screensharing requests into the live chat? Is there somebody with experience with using upscope & hubspot live chat. Cant seem to find any experiences on it.

Hi Hubspot Community, I'm looking for an LLM chatbot that can integrate with Hubspot's Conversations and Tickets. Ideally, the LLM would read all the incoming chat and email conversations and learn from the responses. This would differ from Hubs read more

Hey Ther! We have just setup the Jira integration, and I want to set a default board and issue for all Jira tickets. Any issue submitted via Hubspot is going to be added to the Support Project as a Bug in Jira, so can I set that as the default? read more

The ticket and company association gets removed via API integration(whenever we update the ticket in hubspot when it is updated in our system) although we have not written any association archiving logic in our side. Has any one got the same issue? read more

Our company has product documentation and KB articles hosted in an external documentation platform. It is publicly accessible, and has a search API. Is it possible to have customers submitting a new ticket to first search for answers and possible read more

Hi, Unfortunately, I have a problem with CRM setup on Pixel on Facebook. Meta support team says that leag goes to hubspot but they say that there is no data coming from hubspot. For this reason, I am stuck at this stage. How do I check if data i read more

Hi, Hubspot is connected with my leads ads on Facebook. I can get leads from the ad, no problem. But there is a sign up button on my instagram profile. It has a different form. So it's not an ad. I can't get the records coming to that form. How read more

Hello, I'm using lead ads on Facebook. I connected it with hubspot, no problem. I can get leads and they are transferred to hubspot. However, I could not progress in CRM setup (2. section) in the pixel part. Can you help me? (link removed fo read more

Hi, I asked your live chat support and they couldn't solve it and told me to write here. I transfer Brevo contacts to hubspot and is working. But it does not transfer the phone numbers. I only get the mails. The phone numbers field is full in Br read more