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Solved
pythonogren on February 13, 2024
Hi, Unfortunately, I have a problem with CRM setup on Pixel on Facebook. Meta support team says that leag goes to hubspot but they say that there is no data coming from hubspot. For this reason, I am stuck at this stage. How do I check if data i read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
February 14, 2024 03:51
Hey @pythonogren Kindly go through this article and check whether you have enabled all the settings according to this article: https://knowledge....read more
pythonogren on February 07, 2024
Hi, Hubspot is connected with my leads ads on Facebook. I can get leads from the ad, no problem. But there is a sign up button on my instagram profile. It has a different form. So it's not an ad. I can't get the records coming to that form. How read more
0 upvote
3 Replies
Community Manager
February 08, 2024 16:13
Hey @pythonogren , This article here: Synchronize the leads from your lead ads with HubSpot, mentions that you first need your Facebook, ...read more
pythonogren on February 07, 2024
Hello, I'm using lead ads on Facebook. I connected it with hubspot, no problem. I can get leads and they are transferred to hubspot. However, I could not progress in CRM setup (2. section) in the pixel part. Can you help me? (link removed fo read more
0 upvote
4 Replies
Member
February 09, 2024 11:40
I think I can show it with one picture instead of a video. I'm talking about this part here.
pythonogren on February 05, 2024
Hi, I asked your live chat support and they couldn't solve it and told me to write here. I transfer Brevo contacts to hubspot and is working. But it does not transfer the phone numbers. I only get the mails. The phone numbers field is full in Br read more
0 upvote
4 Replies
Member
February 06, 2024 15:21
It may be as you say, but there is some confusion. 1- SMS (Brevo) = Mobile Phone Number (Hubspot). Brevo to Hubspot is working! 2- Let's come to the...read more
Solved
dleemansfield on October 06, 2023
Hi everyone, I have a question. I have a pretty good support ticket form that is working well. It basically captures data for ticket properties and we contact and provide a solution for a fee. I have about 50 Independant Partners (IP) that buy read more
0 upvote
2 Replies
Accepted Solution
Key Advisor | Partner
October 09, 2023 05:32
As Mike said, for locking off access HubSpot's membership would be a great solution. For actually displaying the information there are a few optio...read more
finch8243 on August 25, 2023
I've integrated Hubspot with Slack. Clicking the menu buttons after a post brings up the hubspot "Create a Ticket" action. I'd like to edit that resulting form. Any ideas?
0 upvote
2 Replies
Member
August 28, 2023 20:02
yeah it isn't unfortunately--
ESarduy on August 21, 2023
Hello, I have WhatsApp integrated into my account and we are advertising with WhatsApp via Meta. The conversations come through Hubspot's Inbox however they come in as "Unnknown Visitors" as they are not contacts yet. I want to create an automation read more
Participant
August 22, 2023 14:45
Hi, thank you for your reply. I have templates ready however it doesn't seem to let me automate it since they are not yet contacts when they reach out...read more
danny2327 on August 08, 2023
In the conversations page, you can do an internal comment not visible to the customer. Many of the team use the slack integration which generally works great, but I'm wondering if there is some slash command to make a comment the same way? read more
0 upvote
4 Replies
Top Contributor | Partner
August 10, 2023 15:08
Hey @danny2327 Oh, I see. As I know there is no way to post comments from Slack to this Comments tab. Though you can also add comments to the ticke...read more
Solved
HEagle on March 09, 2023
We have recently switched over to Hubspot from our gmail inbox for our Customer Support operations. For the most part, this has gone very smoothly. We are, however, having a hiccup with our Dialpad voicemail transcriptions. Currently, all calls read more
Accepted Solution
Most Valuable Member | Elite Partner
March 10, 2023 15:17
Hey Hannah! So, I'm not anything close to being a developer. I know some great ones (where I work and others), but we haven't created content around ...read more
Solved
TMycielski on March 03, 2023
I am getting this error in Zapier. How can I grant the appropriate scope to Zapier app in my HubSpot account?
0 upvote
2 Replies
Accepted Solution
Key Advisor | Diamond Partner
March 03, 2023 11:15
Hey @TMycielski , I think you might just need to reconnect Zapier as it looks like your current connection doesn't have the correct privileges.
Solved
PBarik on March 01, 2023
when the JIRA ticket's priority changes, also change the Hubspot ticket priority. can we do this?
0 upvote
3 Replies
Accepted Solution
Thought Leader | Elite Partner
March 01, 2023 07:34
Hello @PBarik For automatically update the priority of a HubSpot ticket when the priority of a corresponding JIRA ticket is changed. Here's on...read more
Solved
ABatman on February 10, 2023
Hi, I am integrating live chat with wordpress and I need different icon for widget. But I cannot find anywhere how to change it. In the settings I can only see options to change color or move chat icon left or right but nothing about having a differ read more
0 upvote
8 Replies
Accepted Solution
Key Advisor
February 13, 2023 06:31
Hello @ABatman , Hubspot Live Chat does not provide a direct option to change the icon for the chat launcher. However, you can customize the ...read more
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