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HWB en Abril 18, 2024
Hi there, I hope you can help. We've used hubspot since our website's inception and all has been great. Just recently though, the chat icon that we display site wide on the bottom left of our pages isn't dispalying correctly or fully. Parts of Leer más
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2 Respuestas
HWB
Miembro
Abril 22, 2024 08:47
Hi Pam, thank you for coming back to me. There's an issue on both desktop and mobile, albeit a slightly different one. On both desktop and mobile, th...Leer más
AONeal en Abril 01, 2024
  How do I remove Pro Jump Jones Off the From box ?
1 Me gusta
1 Respuestas
Asesor destacado | Partner nivel Diamond
Abril 02, 2024 04:37
Hey @AONeal Usually, HubSpot fetches these details from the sender's name you can manage your user profile and preferences and change the na...Leer más
Resuelta
Leo100 en Marzo 27, 2024
We use the quotes API provided in the hubspot documentation to fetch the list of quotes from the of HubSpot. But in the response we don't get the sales tax , one time cost and discount line items. Do we have any parameters by which we can fetch t Leer más
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2 Respuestas
Accepted Solution
Colaborador líder
Abril 15, 2024 16:11
Hi @Leo100 , This is a good question. I would suggest (1) getting the line item(s) associated with the quote. Then, you would need to (2) get ...Leer más
Tideas en Marzo 27, 2024
nm, i figuerd it out, but somehow can't delete this post
1 Me gusta
1 Respuestas
Asesor destacado | Partner nivel Diamond
Marzo 27, 2024 05:22
Hey @Tideas Kindly go through this article and you will understand how you can create a landing page or website page: https://knowledge.hub...Leer más
TH-MRB en Marzo 25, 2024
We've been using hubspot to manage our shared inbox for a couple of years, but recent changes mean our inbox "from" address has changed from our own email to one of these: user=yourcompany.com@hs-domain.com In theory, if a customer hits reply, Leer más
0 Me gusta
3 Respuestas
Asesor destacado | Partner
Marzo 25, 2024 14:15
Hey @TH-MRB honestly I can't really say without being able to see your portal! Just to confirm though, are you sending a direct email to the @hs-d...Leer más
pradeep-balaji en Febrero 28, 2024
We just connected our O365 mailbox to the hubspot channel and it pulled in the emails just fine. However syncing is not working (ie: when I delete an email on the O365 mailbox it doesn't reflect in the Conversations Inbox - the mail item still exis Leer más
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1 Respuestas
Administrador de la comunidad
Febrero 28, 2024 17:08
Hey @pradeep-balaji , thank you for posting in our Community! Please note: due to the significant changes introduced by Microsoft as part ...Leer más
SWenglikowski en Febrero 22, 2024
My url has changed from the original revitalizeuwellnesscoaching.com to revitalizeuwellnesscoaching.com/en-us/ How do I change this back
1 Me gusta
2 Respuestas
Miembro estimable | Partner nivel Elite
Febrero 22, 2024 18:16
Hi @SWenglikowski the reason your URL has /en-us is because of your website language settings, which you can modify here: Settings > Website >...Leer más
TSchmidt9 en Febrero 21, 2024
Hello Community, We have recently had the problem that our sender address has changed from support@nomad-publishing.de to an @bf .hubspot-inbox.com address for reasons that have not yet been clarified. As soon as someone tries to reply Leer más
0 Me gusta
3 Respuestas
Participante
Marzo 25, 2024 14:02
Hi, I have the same issue and am missing client replies as a result. This needs to be sorted ASAP please!
DBatterson en Febrero 01, 2024
When I try to call someone on HubSpot through my zoom phone. It gives me an error that the session has expired and the page needs to refreshed. Need help please!
0 Me gusta
3 Respuestas
Administrador de la comunidad
Marzo 25, 2024 08:24
Hi @DBatterson , I hope that you are well! Sorry for the late reply! If you are still seeing this behavior, I would recommend connecting with H...Leer más
yapy05 en Febrero 01, 2024
Hi, I've been trying my level best to forward emails automatically from my Zoho mail or Gmail to my HubSpot inbox but have been unable to do so. I've created a new channel but the part that I get 'stuck' on is when I have keyed in my HubSpot ema Leer más
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1 Respuestas
Administrador de la comunidad
Febrero 01, 2024 17:02
Hey @yapy05 , thank you for posting in our Community! I want to share this knowledge base with more information on how to forward emails t...Leer más
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sarahbecherer en Enero 24, 2024
Hi there! What is the difference between these two Ticket fields? We want to associate the Tickets to Deals so we can keep track of which tickets are connected to which partners. Can't figure out if we should be using one or the other or Leer más
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3 Respuestas
Accepted Solution
Miembro estimable | Partner nivel Elite
Enero 25, 2024 15:11
Thank you @sarahbecherer , this is really helpful! I checked multiple accounts with different subscriptions and can only find the Ticket → de...Leer más
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DaniHLL en Enero 24, 2024
Hello, So my main issue is eliminating the chatbot because it making the performance of my web going slower and PageSpeed Insight recomends me to take it off. So when I did tryed, there is an issue that when you activate the chatbot and after y Leer más
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2 Respuestas
Accepted Solution
Miembro estimable | Partner nivel Elite
Enero 24, 2024 07:53
@DaniHLL have you removed the HubSpot tracking code from your website provider? If the script is removed it won't be able to load the chatbot...Leer más
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