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pradeep-balaji on February 28, 2024
We just connected our O365 mailbox to the hubspot channel and it pulled in the emails just fine. However syncing is not working (ie: when I delete an email on the O365 mailbox it doesn't reflect in the Conversations Inbox - the mail item still exis read more
0 upvote
1 Reply
Community Manager
February 28, 2024 17:08
Hey @pradeep-balaji , thank you for posting in our Community! Please note: due to the significant changes introduced by Microsoft as part more
SWenglikowski on February 22, 2024
My url has changed from the original to How do I change this back
1 upvote
2 Replies
Most Valuable Member | Diamond Partner
February 22, 2024 18:16
Hi @SWenglikowski the reason your URL has /en-us is because of your website language settings, which you can modify here: Settings > Website > more
TSchmidt9 on February 21, 2024
Hello Community, We have recently had the problem that our sender address has changed from to an @bf address for reasons that have not yet been clarified. As soon as someone tries to reply read more
0 upvote
2 Replies
February 21, 2024 13:06
Hi Tom, thanks for replying. I've checked and my mailadress is still connected (screenshot attached)
DBatterson on February 01, 2024
When I try to call someone on HubSpot through my zoom phone. It gives me an error that the session has expired and the page needs to refreshed. Need help please!
0 upvote
2 Replies
February 02, 2024 11:46
My boss and I tried that yesterday, but it still didn't work. do you think there is anything else we can try? Thank you, Dylan Batterson
yapy05 on February 01, 2024
Hi, I've been trying my level best to forward emails automatically from my Zoho mail or Gmail to my HubSpot inbox but have been unable to do so. I've created a new channel but the part that I get 'stuck' on is when I have keyed in my HubSpot ema read more
0 upvote
1 Reply
Community Manager
February 01, 2024 17:02
Hey @yapy05 , thank you for posting in our Community! I want to share this knowledge base with more information on how to forward emails more
sarahbecherer on January 24, 2024
Hi there! What is the difference between these two Ticket fields? We want to associate the Tickets to Deals so we can keep track of which tickets are connected to which partners. Can't figure out if we should be using one or the other or read more
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
January 25, 2024 15:11
Thank you @sarahbecherer , this is really helpful! I checked multiple accounts with different subscriptions and can only find the Ticket → more
DaniHLL on January 24, 2024
Hello, So my main issue is eliminating the chatbot because it making the performance of my web going slower and PageSpeed Insight recomends me to take it off. So when I did tryed, there is an issue that when you activate the chatbot and after y read more
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
January 24, 2024 07:53
@DaniHLL have you removed the HubSpot tracking code from your website provider? If the script is removed it won't be able to load the more
GVandeKuyt on January 23, 2024
Is there a way to have the incoming emails saved into the stream of emails instead of just outgoing emails?
1 upvote
1 Reply
Accepted Solution
Most Valuable Member | Diamond Partner
January 23, 2024 14:39
@GVandeKuyt incoming emails aren't logged automatically. When you reply and use the log/track settings, the email thread will be logged more
TBoothCo on January 18, 2024
in previous companies I have managed to be able to track emails using the mail app from apple by putting BCC / CCC and including the tracking email. For some reason, with the email that I have now for a small business, it won't track. If I em read more
0 upvote
2 Replies
January 19, 2024 22:51
The user sending the email must have personal email access . - I believe this has been setup. The email address from which you are sending the more
USolutions on January 18, 2024
We are fairly new so using the free version at the moment I have created a footer but i would like to add in the senders name, job title and email address Is this possible and could you advise how please? I tried to add in some coding but th read more
0 upvote
5 Replies
Accepted Solution
Participant | Partner
January 26, 2024 15:40
If you want to use an email signature in the inbox, you can add the agent's name dynamically. If you want to use an email signature for more
rbouloussa6 on January 18, 2024
Hello community, my mailbox no longer synchronizes. The mailbox is on ZOHO mail. I tested the IMAP and SMTP configurations, and they worked fine. Everything has been working fine for 2 years and today too, then all of a sudden nothing: the synchron read more
0 upvote
2 Replies
Community Manager
January 24, 2024 11:15
Hi @rbouloussa6 and @MELBARRAK , I know you had this question some time ago, but I wanted to follow up and see if it has been resolved more
amityaduwanshi on January 14, 2024
getting below error for my domain: This domain was added by another HubSpot customer Seems it's still connected with my old account which I have deleted, Can you please delete all old reference for my domain, so that I can con read more
0 upvote
2 Replies
Accepted Solution
Community Manager
January 16, 2024 10:54
Hi @amityaduwanshi , Thank you for reaching out to the community! I appreciate the tag, @TomM2 . Although Pam is currently out of the more
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