Hello, I've been attempting to verify my Google email integration with HubSpot, but I'm not receiving the verification code in my inbox, spam, or trash folders. I've followed all the instructions in this article, but I'm still having no luck: read more

Hello, We've recently integrated chat to our website, but for some reason - I'm not receiving notifcations to my mobile phone. I have used this HubSpot feature before, and I'd receive a notification on my mobile from Slack (We've not integra read more

Hello, I am having problems with the display name on my emails keep changing to a random email address rather than show the orginial sender name e.g. From: "Joe Bloggs" turns into... "joe.bloggs @hubspotfree.eu1.hs-send.com" and becomes the read more

I am trying to update my email signature within HubSpot, and cannot seem to get it to work. Here is what I've done along with the outcome. - Replaced old email signature and saved, as normal - Sent emails still have old signature - Deleted sig read more

Hello, i'm trying to fix the error i'm getting but i don't know what i'm doing wrong. I connected my domain to hubspot and i says it is connected but it says "this page is unavailable" I already tried to add /home on the configs and the doesn't read more

I am using Webmail and I am trying to connect ti to Hubspot, but it keeps saying that there is a problem with incorrect SMTP when I have double checked and details are correct. IMAP Port: 993 POP3 Port: 995 Outgoing Server: mail.galphas.com SMTP read more

Hi, I signed up to Hubspot yesterday (13th of June 2024) and set up my free account with templates, imported customers and started some support requests through HubSpot. When I tried to login today, I can't see my account from the HubSpot Ac read more

Hello, my chatflow is not working, I've followed everything in the troubleshooting article but to no avail. Maybe I have to manually add the tracking code? It says it is not necessary as its already connected through the wordpress plugin...

Greetings all, We are on the free plan and have just discovered that we have a problem where customer replies to our emails are not always being received in Hubspot. This problem seems to be prevaliant with our customers using Gmail but might no read more

How do i move my domain name from an old hubspot account to my new one? I am unable to reactivate my old one.

Hi there, I am facing an issue with one of my websites, which is currently updated with the forms. Previously we had different fields on the page and at that time the NHF (Nonhubspot form) was able to track the details, but after we updated read more

Hi! I am on the free plan and have been using HubSpot for a long time, but since a few weeks ago, my browser started to crash on the account page. I am using Google Chrome on a Mac and every other website works perfectly fine, and I can also access read more