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I_Gurevich on November 25, 2022
After setting up the free account, I wanted to test send a newsletter to a colleague and myself. Now it seems that I have been kicked out of the account (according to the sales person from the HubSpot chat).
0 upvote
1 Reply
Recognized Expert | Partner
November 26, 2022 16:21
@I_Gurevich did the newsletter bounce? did you get a suspension notice? can you provide more details about what type of help you are looking for he...read more
RStephens8 on November 21, 2022
I sent an email with a slight mistake in the address that is "opened" at least 20 times/day. I have deleted the contact it was sent to and the account they were associated with but the problem continues. Is there any way to delete the send in Hubs read more
0 upvote
1 Reply
Hall of Famer | Partner
November 21, 2022 21:45
Hi @RStephens8 , This does unfortunately not seem to be possible yet, neither unsending an email (once it's sent, it's sent) nor muting notifi...read more
Solved
camillalealg on October 26, 2022
Hi, we are having some problems with hubspot notifications. We have a full operation on Hubspot Sales and some users are no long receiving emails and notifications when they are mentioned. Its no happeing for all users, but we alredy try to reconf read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
October 26, 2022 09:29
@camillalealg If you've already looked in each user's notification settings per profile to ensure that mentions are enabled for each of the object...read more
rchauhan3 on September 24, 2022
Hello Team, There is some trouble I'm facing after reconnecting the organization's mail on Hubspot. 1. The emails are being automatically created on Hubspot: I wanted to make a contact but it was already created and no one from our organization did read more
0 upvote
1 Reply
Community Manager
September 26, 2022 03:34
Hi @rchauhan3 , Thank you for reaching out to the Community! Just to confirm, have you connected your email to the Conversations inbox i...read more
Solved
Incolor on September 05, 2022
the ad window does not load, I have already carried out all the steps that the advisors gave me but nothing works, neither delete the cache nor the incognito window, what can I do to solve this error, I have already changed browsers, even the comput read more
0 upvote
1 Reply
Accepted Solution
Recognized Expert | Partner
September 05, 2022 18:22
@Incolor have you checked with the Super Admin or others on your team to see if the Ads tool will open for them?
Solved
garevadze on August 26, 2022
Hello, we can't get any notifications from messenger in hubspot conversations. everything was working until two days ago. we have not changed anything in our account. chatflow is still on primary, our email is connected. please, help us. thanks.
0 upvote
1 Reply
Accepted Solution
Top Contributor | Platinum Partner
August 26, 2022 08:02
Hi @garevadze I would recommend checking out this article . It'll help you troublshoot why you might not be getting notifications 😊
Solved
KPfeffer on July 28, 2022
Hi there. I have a photography business with one staff (me). Last week (so before joining this lovely platform as I started tonight) I had cold called a few businesses that follow my Instagram. Going forward, you bet I will be using HubSpot, but fo read more
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Elite Partner
July 29, 2022 01:21
Hi @KPfeffer You can not directly edit the contents of the last contacted property. However, you can retroactively log calls with dates in t...read more
NinoK on July 26, 2022
Hello everyone, I invited a new person to my Hubspot so this person can take care of the new leads coming in through Facebook. The issue now is, that since I invited this new person, no email or app notifications are coming in anymore. The new l read more
0 upvote
3 Replies
Community Manager
July 29, 2022 09:05
Hi @NinoK , Can you clarify what you mean by it not working anymore? Are you not receiving emails? The more information and screensh...read more
ARolly on July 26, 2022
How do I remove the last message from a chatbot. when someone asks a question, I get the message: I'm sorry, but I understood. Do you want to try again?
0 upvote
1 Reply
Community Manager
July 27, 2022 03:16
Hi @ARolly Thank you for reaching out Could you clarify exactly the issue, what is the question? Can you send us screenshots? The more...read more
Solved
RPielanen on July 26, 2022
Hi all, As the title suggests, I have an issue with incoming emails, from allowed domains, that are still flagged as spam in conversations > inbox. Our inbox of Hubspot is connected to enquiries@ourdomain.com through Gmail. So this is the read more
0 upvote
2 Replies
Accepted Solution
Community Manager
July 27, 2022 01:23
Hi @RPielanen Thank you for reaching out. As stated in this knowledge base article , this is expected behaviour in the HubSpot inbox...read more
IvonneM on July 13, 2022
Good morning. We are facing a trouble with customers' answers to our communications: if we write an email to them from the Inbox screen, they can't answer us. They visualize the error you can see below. Practically they see us as spam. Why does read more
0 upvote
3 Replies
Community Manager
July 15, 2022 11:07
Hi @IvonneM , According to this CPanel forum , this is a bounceback message from your server. I would recommend getting in contact with your ...read more
MK52 on July 12, 2022
Hi, I have just noticed that some contacts emails are not appearing in the inbox but going directly into their contacts and without actually searching for the contact there is no way of knowing if there is a new email from them. Has anyone else read more
0 upvote
1 Reply
Community Manager
July 13, 2022 06:30
Hi @MK52 , Thank you for reaching out to the Community! Have you maybe set up a deny list for your Conversations inbox? That would explain w...read more
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