A support person confirmed my document attachments to emails (single email sends, not lists) are ok. I send through the Hubspot gmail plugin. but every so often my senders get this.

Delas > Activities > When composing an email Include a business card by attaching an image to the body of the memo Whenever text is entered, an error occurs in the touch distance of the screen Please check if it is a configuration problem.

Is there a way to have HubSpot look at inbound emails and associate them with an existing ticket by some sort of filter/pattern matching? For example: HS receives an email with Purchase Order #12345, it then automatically associates that email 続きを読む

Our support team has an inbox which creates a ticket for each new email thread. In general, we receive inbound inquiries via email for handling and exchange emails only with the original sender. But sometimes an inquiry requires us to initiate an 続きを読む

Hi everyone, currently i am learning this platform but i have a problem and need a quick fix in order to use it. Eventhough i changed from adress as customised from adress, still when i try it and mail to an adress. Sender is seen and ending wit 続きを読む

Hi all, An email is appearing in our outlook team inbox however, it's not appearing on Tickets or on Conversations. This has happened a few times in the past and I can't figure out why since the customer has sent many emails in the past with no 続きを読む

Hi, If I send email to anybody using my shared inbox its not saved in Sent folder of my email provider server, although I see it in hubspot Sent folder. Is this a bug or feature?

I've learned that there are file types that are not supported as an email file attachment in Hubspot. An example is a standard KML file. Can these be supported? It's odd to me that Hubspot can't support ANY file attachment, just like any typical 続きを読む

Hi, A channel in Microsoft Teams has a specific email-address, where you can send notifications to. Thus, when creating new tickets that meet certain criteria (e.g. priority AND category) we'd like to send an email to this specific email-addres 続きを読む

We're coming from osTicket and had a functionality where before we create a ticket we could select a custom template for send a confirmation email. So, in hubspot a can't we find some similar option. How to we can solve this?