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Solucionado
WFMike on Março 11, 2024
Hello, After people talk to my chatbot on my website, the data gets sent to Hubspot. But I would also like to open a conversation with the right user information. Is there a way to do this, maybe in the automation section? I've tried to find a wa Leia mais
0 avaliações positivas
6 Respostas
Accepted Solution
Colaborador(a) | Parceiro
Março 13, 2024 10:05
HubSpot is limited in this way, unfortunately. To stop responding to the wrong email, you can set up redirections. It seems difficult but unfortunat...Leia mais
Solucionado
ssingh771 on Janeiro 24, 2024
Hi, I am facing an issue with the sponsors' carousel module, as I have overridden the module in my child meiply theme but it shows an error and cannot let me publish this page. It shows an error in layout disables the "publish page" button and shows Leia mais
0 avaliações positivas
3 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro
Janeiro 25, 2024 07:27
Hey @ssingh771 I don't believe the sponsors carosel is a default HubSpot module, did you download it from the marketplace? If you did I'd recomend ...Leia mais
Solucionado
ssingh771 on Janeiro 24, 2024
Hi, I am facing one issue I have created the contact form and added the captcha to it. In the backend, it shows the captcha checkboxes and all. But in the front end, it shows only this, I cannot able to submit the form. Please Leia mais
0 avaliações positivas
5 Respostas
Accepted Solution
Conselheiro(a) de destaque | Parceiro
Janeiro 24, 2024 09:57
Hey @ssingh771 looks like there's custom styling in your child.css stylesheet setting the legal consent checkboxes to not display:
MPenn6 on Dezembro 22, 2023
When the HubSpot live chat pops up, it forces the user's cursor to drop into the chat input. So if a user is currently typing in a search input when live chat appears, they are unkowningly switched to typing inside of the chat bot. Super frustrating Leia mais
1 avaliações positivas
1 Respostas
Top colaborador(a) | Parceiro
Dezembro 22, 2023 14:11
@MPenn6 Perhaps, it's a bug. Did you try to re-install the chat (turn off and turn on or simply add a new one)?
Solucionado
KJain92 on Agosto 10, 2023
Hi, I was looking for a feature that enables me to create a personalized welcome message in hubspot live chat. For eg: "Hi Kevin, how can I help you today" when the user logs into my external platform. How to achieve it.
2 avaliações positivas
2 Respostas
Accepted Solution
Participante de valor | Parceiro Elite
Agosto 10, 2023 09:26
@KJain92 if the user is known in the CRM and is cookied, this is possible. Here's a thread with a similar question and the answer from @jolle ....Leia mais
theferrett on Junho 02, 2022
So we have an app where the customer places an order, and then we have to have several (usually canned) followup emails with the customer to discuss customization of the order. What we want is the ability to send these canned emails out from t Leia mais
2 avaliações positivas
1 Respostas
HubSpot Employee
Junho 03, 2022 06:50
Hi @theferrett , Thank you so much for reaching out to us! I would like to tag some of our experts in this @louischausse , @HubDoPete , a...Leia mais
Solucionado
CGoodwinOlsen on Janeiro 06, 2022
When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic Leia mais
Accepted Solution
Membro do Hall da Fama | Parceiro
Janeiro 06, 2022 07:27
Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...Leia mais
CGoodwinOlsen on Dezembro 20, 2021
We need to integrate HubSpot Service Hub to Jira, but we use Jira Server (not Cloud), so the HubSpot-built integration in Marketplace isn't compatible. How have others enabled the same functionality in an integration between HubSpot and Jira Ser Leia mais
1 avaliações positivas
1 Respostas
Gerente da Comunidade
Dezembro 21, 2021 08:36
Hi @CGoodwinOlsen , Thanks for reaching out! It would be possible to create a custom integration to sync data between HubSpot and your J...Leia mais
VKahn on Dezembro 07, 2021
To create better, and more useful tickets in hubspots ticketing system. A Date+Time+Timezone picker would be useful for many different ticket types as a ticket property. Date Picker alone is very vague.
0 avaliações positivas
1 Respostas
HubSpot Employee
Dezembro 07, 2021 15:01
Hi @VKahn , Thank you for reaching out to us! I completely understand the value if we were to have it reflect, date+ time + time zone...Leia mais
RCandianoSUW on Outubro 05, 2021
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any Leia mais
Participante
Dezembro 17, 2021 11:29
This has been posted to the community before: https://community.hubspot.com/t5/HubSpot-Ideas/Enable-Ticket-ID-to-display-in-subject-line-of-all-em...Leia mais
VladOnishchenko on Abril 02, 2021
Hello team! We created Blog with a custom Blog Article template and several Blog posts. In the Blog Article template we use related_blog_posts in this way {% related_blog_posts, no_wrapper=True, limit=21 %} with limit value more than defau Leia mais
0 avaliações positivas
4 Respostas
Especialista reconhecido(a) | Parceiro Elite
Abril 16, 2021 11:28
Hey @VladOnishchenko 1. The related blog post function scores blog posts on their relation to the current post/page. If a post is determin...Leia mais
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