Hello, After people talk to my chatbot on my website, the data gets sent to Hubspot. But I would also like to open a conversation with the right user information. Is there a way to do this, maybe in the automation section? I've tried to find a wa Lire la suite

Hi, I am facing an issue with the sponsors' carousel module, as I have overridden the module in my child meiply theme but it shows an error and cannot let me publish this page. It shows an error in layout disables the "publish page" button and shows Lire la suite

Hi, I am facing one issue I have created the contact form and added the captcha to it. In the backend, it shows the captcha checkboxes and all. But in the front end, it shows only this, I cannot able to submit the form. Please Lire la suite

When the HubSpot live chat pops up, it forces the user's cursor to drop into the chat input. So if a user is currently typing in a search input when live chat appears, they are unkowningly switched to typing inside of the chat bot. Super frustrating Lire la suite

Hi, I was looking for a feature that enables me to create a personalized welcome message in hubspot live chat. For eg: "Hi Kevin, how can I help you today" when the user logs into my external platform. How to achieve it.

So we have an app where the customer places an order, and then we have to have several (usually canned) followup emails with the customer to discuss customization of the order. What we want is the ability to send these canned emails out from t Lire la suite

When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic Lire la suite

We need to integrate HubSpot Service Hub to Jira, but we use Jira Server (not Cloud), so the HubSpot-built integration in Marketplace isn't compatible. How have others enabled the same functionality in an integration between HubSpot and Jira Ser Lire la suite

To create better, and more useful tickets in hubspots ticketing system. A Date+Time+Timezone picker would be useful for many different ticket types as a ticket property. Date Picker alone is very vague.

I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any Lire la suite

Hello team! We created Blog with a custom Blog Article template and several Blog posts. In the Blog Article template we use related_blog_posts in this way {% related_blog_posts, no_wrapper=True, limit=21 %} with limit value more than defau Lire la suite