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Gelöst
will4 on Oktober 15, 2024
Trying to publish a new version of our app where the only change is enabling advanced scope settings, no other changes made. Unable to save the changes due to the error message "An application with that name already exists" preventing us clicking th Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Teilnehmer/-in
Oktober 16, 2024 03:52
Thanks for the reply @kennedyp ! All resolved now; just deleted the listing of the old version of our app, which resolved the app name conflict. Not...Beitrag ansehen
Gelöst
mlimb on August 27, 2024
Hi! I am having difficulty customizing the Hubspot Launcher 😭 . Is it possible to move the chat launcher icon to a place other than left bottom / right bottom of window? I want to make a separate "support" button on our menu bar. Launcher icon Beitrag ansehen
0 Likes
1 Antwort
Akzeptierte Lösung
Teilnehmer/-in
August 27, 2024 21:56
Hi @mlimb , While HubSpot provides some customization options, there are a few limitations, but let's see what you can do: 1. Although HubSpot d...Beitrag ansehen
Gelöst
AIlin on August 27, 2024
Is it possible to send one-to-one email using API ? https://knowledge.hubspot.com/one-to-one-email/send-and-reply-to-one-to-one-emails
0 Likes
2 Antworten
Akzeptierte Lösung
Stratege/Strategin
August 28, 2024 08:59
Hi, I would also suggest that you have a look at the Transactional Email API endpoint
ABowmer on August 21, 2024
What are the possibilities of embedding Upscope screensharing requests into the live chat? Is there somebody with experience with using upscope & hubspot live chat. Cant seem to find any experiences on it.
Community-Manager/-in
August 21, 2024 18:10
Hi @ABowmer ! Welcome to the Community-- happy to have you here 😊 I did some digging as well and couldn't find any integrations between U...Beitrag ansehen
Gelöst
WFMike on März 11, 2024
Hello, After people talk to my chatbot on my website, the data gets sent to Hubspot. But I would also like to open a conversation with the right user information. Is there a way to do this, maybe in the automation section? I've tried to find a wa Beitrag ansehen
0 Likes
6 Antworten
Akzeptierte Lösung
Mitwirkender/Mitwirkende | Gold Partner
März 13, 2024 10:05
HubSpot is limited in this way, unfortunately. To stop responding to the wrong email, you can set up redirections. It seems difficult but unfortunat...Beitrag ansehen
Gelöst
ssingh771 on Januar 24, 2024
Hi, I am facing an issue with the sponsors' carousel module, as I have overridden the module in my child meiply theme but it shows an error and cannot let me publish this page. It shows an error in layout disables the "publish page" button and shows Beitrag ansehen
0 Likes
3 Antworten
Akzeptierte Lösung
Vordenker/-in | Platinum Partner
Januar 25, 2024 07:27
Hey @ssingh771 I don't believe the sponsors carosel is a default HubSpot module, did you download it from the marketplace? If you did I'd recomend ...Beitrag ansehen
Gelöst
ssingh771 on Januar 24, 2024
Hi, I am facing one issue I have created the contact form and added the captcha to it. In the backend, it shows the captcha checkboxes and all. But in the front end, it shows only this, I cannot able to submit the form. Please Beitrag ansehen
0 Likes
5 Antworten
Akzeptierte Lösung
Vordenker/-in | Platinum Partner
Januar 24, 2024 09:57
Hey @ssingh771 looks like there's custom styling in your child.css stylesheet setting the legal consent checkboxes to not display:
Gelöst
MPenn6 on Dezember 22, 2023
When the HubSpot live chat pops up, it forces the user's cursor to drop into the chat input. So if a user is currently typing in a search input when live chat appears, they are unkowningly switched to typing inside of the chat bot. Super frustrating Beitrag ansehen
1 Likes
1 Antwort
Akzeptierte Lösung
Stratege/Strategin | Partner
Dezember 22, 2023 14:11
@MPenn6 Perhaps, it's a bug. Did you try to re-install the chat (turn off and turn on or simply add a new one)?
Gelöst
KJain92 on August 10, 2023
Hi, I was looking for a feature that enables me to create a personalized welcome message in hubspot live chat. For eg: "Hi Kevin, how can I help you today" when the user logs into my external platform. How to achieve it.
2 Likes
2 Antworten
Akzeptierte Lösung
Koryphäe | Elite Partner
August 10, 2023 09:26
@KJain92 if the user is known in the CRM and is cookied, this is possible. Here's a thread with a similar question and the answer from @jolle ....Beitrag ansehen
theferrett on Juni 02, 2022
So we have an app where the customer places an order, and then we have to have several (usually canned) followup emails with the customer to discuss customization of the order. What we want is the ability to send these canned emails out from t Beitrag ansehen
3 Likes
1 Antwort
HubSpot Employee
Juni 03, 2022 06:50
Hi @theferrett , Thank you so much for reaching out to us! I would like to tag some of our experts in this @louischausse , @HubDoPete , a...Beitrag ansehen
Gelöst
CGoodwinOlsen on Januar 06, 2022
When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic Beitrag ansehen
Akzeptierte Lösung
Berühmtheit | Partner
Januar 06, 2022 07:27
Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...Beitrag ansehen
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