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theferrett on June 02, 2022
So we have an app where the customer places an order, and then we have to have several (usually canned) followup emails with the customer to discuss customization of the order. What we want is the ability to send these canned emails out from t read more
0 upvote
1 Reply
HubSpot Moderator
June 03, 2022 03:50
Hi @theferrett , Thank you so much for reaching out to us! I would like to tag some of our experts in this @louischausse , @HubDoPete , a...read more
Solved
CGoodwinOlsen on January 06, 2022
When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic read more
Accepted Solution
Hall of Famer | Partner
January 06, 2022 04:27
Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...read more
CGoodwinOlsen on December 20, 2021
We need to integrate HubSpot Service Hub to Jira, but we use Jira Server (not Cloud), so the HubSpot-built integration in Marketplace isn't compatible. How have others enabled the same functionality in an integration between HubSpot and Jira Ser read more
Community Manager
December 21, 2021 05:36
Hi @CGoodwinOlsen , Thanks for reaching out! It would be possible to create a custom integration to sync data between HubSpot and your J...read more
VKahn on December 07, 2021
To create better, and more useful tickets in hubspots ticketing system. A Date+Time+Timezone picker would be useful for many different ticket types as a ticket property. Date Picker alone is very vague.
0 upvote
1 Reply
HubSpot Moderator
December 07, 2021 12:01
Hi @VKahn , Thank you for reaching out to us! I completely understand the value if we were to have it reflect, date+ time + time zone...read more
RCandianoSUW on October 05, 2021
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Participant
December 17, 2021 08:29
This has been posted to the community before: https://community.hubspot.com/t5/HubSpot-Ideas/Enable-Ticket-ID-to-display-in-subject-line-of-all-em...read more
VladOnishchenko on April 02, 2021
Hello team! We created Blog with a custom Blog Article template and several Blog posts. In the Blog Article template we use related_blog_posts in this way {% related_blog_posts, no_wrapper=True, limit=21 %} with limit value more than defau read more
0 upvote
4 Replies
Key Advisor | Elite Partner
April 16, 2021 08:28
Hey @VladOnishchenko 1. The related blog post function scores blog posts on their relation to the current post/page. If a post is determin...read more
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