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Tickets & Conversations

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AudreyU en Enero 30, 2024

Analyze Tickets by Customer - sorting and filtering

We use the tickets and conversations inbox for managing customer support tickets. The end user emails to one of our associated customer emails that is customer specific. We have about 30 email addresses that an end users could send emails to us righ Leer más

Responder Analytics Tools Conversations Dashboards Service Tickets

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1 Respuestas

BérangèreL

Administrador de la comunidad

Enero 31, 2024 05:03

Hi @AudreyU , I hope that you are well! Thank you for your valuable feedback @AudreyU ! This means a lot to us! For new feature suggestions, ...Leer más

BeckyH en Octubre 19, 2023

Sales Activity - First Contact with a Lead

Hi there, I'm wondering if anyone has found a way to create a sales activity report for first contact by rep. For example, if the team is sending outbound emails or LinkedIn messages, I want to be able to show on a report the # of first contacts Leer más

Responder Dashboards

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2 Respuestas

BeckyH

Miembro

Octubre 19, 2023 17:53

I ended up finding this article as a solution: https://community.hubspot.com/t5/HubSpot-Ideas/First-Contacted-Date/idi-p/17337/page/2#comments ...Leer más

Resuelta

LG8 en Septiembre 15, 2021

Search bar not working properly.. any guesses?

Im trying to search for client street address and cannot get any information pulled up. Any guesses as to why its not working or solutions? Help is greatly appreciated. Above is showing that the 'Street Address' column is turned on and an e Leer más

Responder Contacts Dashboards Free

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3 Respuestas

Accepted Solution

karstenkoehler

Miembro del salón de la fama | Partner

Septiembre 16, 2021 00:15

Hi @LG8 , The HubSpot search does not extend to the Street address, unfortunately. All records can be searched by record name, notes, email su...Leer más

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