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Solved
Colombo on October 27, 2023
We are exploring setting up a customer portal in Service Hub and want to know if it is possible to display customer objects to customer's through the customer portal?
0 upvote
8 Replies
Accepted Solution
Guide | Gold Partner
November 02, 2023 10:10
@Colombo Hey there! Let me share something with you. You can create a "Customized" Customer Portal - we've actually done it before for a client who...read more
ASiggins on October 25, 2023
My company uses a specific format for ticket names and I am trying to get the tickets created by a website form to follow the same format. Currently, the format will use an industry initial, pipeline initial::customer number::date. Of course the cus read more
Community Manager
October 26, 2023 16:56
Hello @ASiggins , thank you for posting in our Community. For something like this, you would need to create a "datetime" property that stores ...read more
VTorresRamos4 on May 31, 2023
Good afternoon, First, I'm new to the community, so if this is the wrong place, apologies. I'm trying to set up all my database and I have a few questions. Due to my business model, I need to create new objects (custom objects) and I read more
0 upvote
8 Replies
Key Advisor | Gold Partner
June 02, 2023 16:29
Yes, it's expensive for us in New Zealand Dollars too. We have our own server dedicated to HubSpot API calls, and we hooks. We run multip...read more
TonyCC on June 22, 2022
We have a custom object that provides key information about our customer sites - a valuable data set for Support operating through Chat and Support Inbox. To that end, we have Company and Contact being associated with a Conversation (and automat read more
Participant
June 27, 2022 11:54
Thanks for the attempt. Hopefully someone else has an idea.
Solved
CGoodwinOlsen on January 06, 2022
When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic read more
Accepted Solution
Hall of Famer | Partner
January 06, 2022 07:27
Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...read more
RCandianoSUW on October 05, 2021
I'm looking to see if there is some way to add fields to the Subject Line when one of my reps respond to a new ticket. Other systems we have worked with have this functionality and it greatly helps our customers track open tickets. Is there any read more
Participant
December 17, 2021 11:29
This has been posted to the community before: https://community.hubspot.com/t5/HubSpot-Ideas/Enable-Ticket-ID-to-display-in-subject-line-of-all-em...read more
Solved
SLink on January 13, 2021
Help, We are investigating Hubspot for our Warranty Service people. One of the thing badly needed is a customer field to hold various pictures related to the warranty request. i just tried to add a field like this and the only thing available is wh read more
1 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 14, 2021 01:06
Hi @SLink , You can add files to all types of records in HubSpot, I've recorded my screen to demo. (I skipped the file selection on my PC in t...read more
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