Our company provides antiphishing service. And usual flow is client report to us->we report to authorities. How I can achieve email adresses from CC / To being added as contact / company association for ticket? PS I actually found several Lire la suite

Hi there, Struggling to get this to work, so I'm hoping someone can assist. Basically, we are using a 3rd party integration to send out WhatsApp notifications (Wati if you are familiar). These notifications can only be triggered on contact w Lire la suite

Hi, I want to mutually synchronize the Mobile Phone Number and Phone Number fields. For example; 1- If you have Mobile Phone Number but no Phone Number, copy Mobile Phone Number to Phone Number. 2- If there is a Phone Number but no Mobile Pho Lire la suite

Hello, When using the Mobile App's Business Card Scanner, does the image of the business card get saved somewhere?

We are not currently using HubSpot to manage support tickets. But are really wanting to consolidate resources into one platform (HubSpot). Our SaaS organization has multiple business lines; we categorize our customers to the city they are in (i.e. Lire la suite

I'm having some trouble uploading my client list. I've organized, and omitted as needed, my fields and made it to step three before it stopped working. For whatever reason, it will not allow me to submit at the final step. There are no field errors Lire la suite

Good afternoon, First, I'm new to the community, so if this is the wrong place, apologies. I'm trying to set up all my database and I have a few questions. Due to my business model, I need to create new objects (custom objects) and I Lire la suite

Description: Right now, I download desired contact data from my hubspot account and then my client uploads it daily to his hubspot account. I am looking for a way to automate this process. Goal: To automate the sending of particular contact data to Lire la suite

Hello there, In order to allow contacts to know their ticketID we've created an automatic marketing e-mail which uses the ticketID and sends that to the contact (normal ticketing-system function). However, whenever a contact replies to said e-ma Lire la suite

We are using the Chat Bot to submit support tickets, while this works most of the time we are finding that in some cases a ticket is submitted with the wrong contact email attached. For instance, User X submits a ticket from the chatbot, but U Lire la suite

Hi Community and Experts, I am trying to create a workflow that can manage my contact's appointments and send automated notification at various stages, e.g. (1 day after appointment date has been updated/uploaded on Hubspot, 1 day before appoint Lire la suite

Sometimes I need to email a specific contact and associate that email with a help ticket in order to resolve the problem and keep my team informed. I've been able to do this successfully with the expection of the fact that the reply emails from the Lire la suite