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AndreyBug en Marzo 11, 2024
Our company provides antiphishing service. And usual flow is client report to us->we report to authorities. How I can achieve email adresses from CC / To being added as contact / company association for ticket? PS I actually found several Leer más
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2 Respuestas
Participante
Marzo 12, 2024 06:19
> is that a shared inbox conversation in HubSpot? Yes, this one, where I provide HubSpot access to non-personal gmail and choose it as Inbox ...Leer más
Nathanhobbs en Marzo 05, 2024
Hi there, Struggling to get this to work, so I'm hoping someone can assist. Basically, we are using a 3rd party integration to send out WhatsApp notifications (Wati if you are familiar). These notifications can only be triggered on contact w Leer más
0 Me gusta
7 Respuestas
Colaborador líder | Partner
Marzo 06, 2024 08:05
Hi @Nathanhobbs , If I understand your suggestion correctly, you are asking if you create a ticket workflow to do the enrollment and then send ...Leer más
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pythonogren en Febrero 08, 2024
Hi, I want to mutually synchronize the Mobile Phone Number and Phone Number fields. For example; 1- If you have Mobile Phone Number but no Phone Number, copy Mobile Phone Number to Phone Number. 2- If there is a Phone Number but no Mobile Pho Leer más
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Febrero 08, 2024 14:13
Hi @pythonogren , This requires a Professional subscription and two workflows. These would be set up quite easily: https://knowledge.hubspot....Leer más
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MShonsey en Enero 12, 2024
Hello, When using the Mobile App's Business Card Scanner, does the image of the business card get saved somewhere?
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2 Respuestas
Accepted Solution
Miembro estimable | Partner nivel Elite
Enero 12, 2024 14:06
happy to help @MShonsey no, it just scans the card and captures the data, there isn't an image taken of the card itself. If you take a...Leer más
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CMoravec en Diciembre 08, 2023
We are not currently using HubSpot to manage support tickets. But are really wanting to consolidate resources into one platform (HubSpot). Our SaaS organization has multiple business lines; we categorize our customers to the city they are in (i.e. Leer más
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2 Respuestas
Accepted Solution
Colaborador líder
Diciembre 09, 2023 09:40
Hi @CMoravec , I think the answer to this will depend on how similar the stages and processes would be for solving the tickets between differen...Leer más
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YPCCPetCare en Noviembre 03, 2023
I'm having some trouble uploading my client list. I've organized, and omitted as needed, my fields and made it to step three before it stopped working. For whatever reason, it will not allow me to submit at the final step. There are no field errors Leer más
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3 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Noviembre 04, 2023 03:03
Hi @YPCCPetCare , This looks like it's the import process as part of the initial setup. Can you skip it and try going through the regular impo...Leer más
VTorresRamos4 en May 31, 2023
Good afternoon, First, I'm new to the community, so if this is the wrong place, apologies. I'm trying to set up all my database and I have a few questions. Due to my business model, I need to create new objects (custom objects) and I Leer más
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8 Respuestas
Asesor destacado | Partner nivel Gold
Junio 02, 2023 16:29
Yes, it's expensive for us in New Zealand Dollars too. We have our own server dedicated to HubSpot API calls, and we hooks. We run multip...Leer más
JY4 en Abril 06, 2023
Description: Right now, I download desired contact data from my hubspot account and then my client uploads it daily to his hubspot account. I am looking for a way to automate this process. Goal: To automate the sending of particular contact data to Leer más
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2 Respuestas
Miembro
Abril 10, 2023 09:29
Thank you for the information
KSieverts en Abril 03, 2023
Hello there, In order to allow contacts to know their ticketID we've created an automatic marketing e-mail which uses the ticketID and sends that to the contact (normal ticketing-system function). However, whenever a contact replies to said e-ma Leer más
Administrador de la comunidad
Abril 03, 2023 15:42
Hello @KSieverts , thank you for posting in our Community! I was able to find a similar idea in our ideas forum here. I would recommend to pleas...Leer más
BD2 en Febrero 06, 2023
We are using the Chat Bot to submit support tickets, while this works most of the time we are finding that in some cases a ticket is submitted with the wrong contact email attached. For instance, User X submits a ticket from the chatbot, but U Leer más
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1 Respuestas
Administrador de la comunidad
Febrero 07, 2023 15:36
Hi @BD2 , Thank you for reaching out to the Community! I would recommend connecting with HubSpot Technical Support , as Support is in...Leer más
Zhen_Ming en Diciembre 23, 2022
Hi Community and Experts, I am trying to create a workflow that can manage my contact's appointments and send automated notification at various stages, e.g. (1 day after appointment date has been updated/uploaded on Hubspot, 1 day before appoint Leer más
0 Me gusta
2 Respuestas
Colaborador líder | Partner nivel Diamond
Diciembre 28, 2022 06:45
You can use a third - party integration by collaborating with us to send automated SMS notifications to contacts associa...Leer más
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AWoodford en Noviembre 15, 2022
Sometimes I need to email a specific contact and associate that email with a help ticket in order to resolve the problem and keep my team informed. I've been able to do this successfully with the expection of the fact that the reply emails from the Leer más
3 Me gusta
5 Respuestas
Accepted Solution
Asesor destacado | Partner nivel Diamond
Noviembre 17, 2022 13:03
@AWoodford I would recommend adding this to the ideas forum in the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas ...Leer más
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