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AndreyBug on March 11, 2024
Our company provides antiphishing service. And usual flow is client report to us->we report to authorities. How I can achieve email adresses from CC / To being added as contact / company association for ticket? PS I actually found several read more
0 upvote
2 Replies
Participant
March 12, 2024 06:19
> is that a shared inbox conversation in HubSpot? Yes, this one, where I provide HubSpot access to non-personal gmail and choose it as Inbox ...read more
Nathanhobbs on March 05, 2024
Hi there, Struggling to get this to work, so I'm hoping someone can assist. Basically, we are using a 3rd party integration to send out WhatsApp notifications (Wati if you are familiar). These notifications can only be triggered on contact w read more
0 upvote
7 Replies
Top Contributor | Partner
March 06, 2024 08:05
Hi @Nathanhobbs , If I understand your suggestion correctly, you are asking if you create a ticket workflow to do the enrollment and then send ...read more
Solved
pythonogren on February 08, 2024
Hi, I want to mutually synchronize the Mobile Phone Number and Phone Number fields. For example; 1- If you have Mobile Phone Number but no Phone Number, copy Mobile Phone Number to Phone Number. 2- If there is a Phone Number but no Mobile Pho read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 08, 2024 14:13
Hi @pythonogren , This requires a Professional subscription and two workflows. These would be set up quite easily: https://knowledge.hubspot....read more
Solved
MShonsey on January 12, 2024
Hello, When using the Mobile App's Business Card Scanner, does the image of the business card get saved somewhere?
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Elite Partner
January 12, 2024 14:06
happy to help @MShonsey no, it just scans the card and captures the data, there isn't an image taken of the card itself. If you take a...read more
Solved
CMoravec on December 08, 2023
We are not currently using HubSpot to manage support tickets. But are really wanting to consolidate resources into one platform (HubSpot). Our SaaS organization has multiple business lines; we categorize our customers to the city they are in (i.e. read more
0 upvote
2 Replies
Accepted Solution
Top Contributor
December 09, 2023 09:40
Hi @CMoravec , I think the answer to this will depend on how similar the stages and processes would be for solving the tickets between differen...read more
Solved
YPCCPetCare on November 03, 2023
I'm having some trouble uploading my client list. I've organized, and omitted as needed, my fields and made it to step three before it stopped working. For whatever reason, it will not allow me to submit at the final step. There are no field errors read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 04, 2023 03:03
Hi @YPCCPetCare , This looks like it's the import process as part of the initial setup. Can you skip it and try going through the regular impo...read more
VTorresRamos4 on May 31, 2023
Good afternoon, First, I'm new to the community, so if this is the wrong place, apologies. I'm trying to set up all my database and I have a few questions. Due to my business model, I need to create new objects (custom objects) and I read more
0 upvote
8 Replies
Key Advisor | Gold Partner
June 02, 2023 16:29
Yes, it's expensive for us in New Zealand Dollars too. We have our own server dedicated to HubSpot API calls, and we hooks. We run multip...read more
JY4 on April 06, 2023
Description: Right now, I download desired contact data from my hubspot account and then my client uploads it daily to his hubspot account. I am looking for a way to automate this process. Goal: To automate the sending of particular contact data to read more
0 upvote
2 Replies
Member
April 10, 2023 09:29
Thank you for the information
KSieverts on April 03, 2023
Hello there, In order to allow contacts to know their ticketID we've created an automatic marketing e-mail which uses the ticketID and sends that to the contact (normal ticketing-system function). However, whenever a contact replies to said e-ma read more
Community Manager
April 03, 2023 15:42
Hello @KSieverts , thank you for posting in our Community! I was able to find a similar idea in our ideas forum here. I would recommend to pleas...read more
BD2 on February 06, 2023
We are using the Chat Bot to submit support tickets, while this works most of the time we are finding that in some cases a ticket is submitted with the wrong contact email attached. For instance, User X submits a ticket from the chatbot, but U read more
0 upvote
1 Reply
Community Manager
February 07, 2023 15:36
Hi @BD2 , Thank you for reaching out to the Community! I would recommend connecting with HubSpot Technical Support , as Support is in...read more
Zhen_Ming on December 23, 2022
Hi Community and Experts, I am trying to create a workflow that can manage my contact's appointments and send automated notification at various stages, e.g. (1 day after appointment date has been updated/uploaded on Hubspot, 1 day before appoint read more
0 upvote
2 Replies
Top Contributor | Diamond Partner
December 28, 2022 06:45
You can use a third - party integration by collaborating with us to send automated SMS notifications to contacts associa...read more
Solved
AWoodford on November 15, 2022
Sometimes I need to email a specific contact and associate that email with a help ticket in order to resolve the problem and keep my team informed. I've been able to do this successfully with the expection of the fact that the reply emails from the read more
3 upvotes
5 Replies
Accepted Solution
Key Advisor | Diamond Partner
November 17, 2022 13:03
@AWoodford I would recommend adding this to the ideas forum in the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas ...read more
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