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Tickets & Conversations

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解決済み

MHussain8 9月 24日, 2023

Don't assign my contact

I have create conatct but Don't assign my contact

返信 Calling

0 いいね！

8 コメント

Accepted Solution

karstenkoehler

殿堂入り | Solutions Partner

9月 24日, 2023 23:50

Hi @MHussain8 , To complete this action, you need to assign a paid seat for your user: https://knowledge.hubspot.com/account/manage-sales-hub...続きを読む

JKukko 5月 25日, 2023

Automatically create a ticket from an inbound call

Hello! Is there any way to automatically create a Ticket when I receive an incoming call to my Hubspot created phone number? Also is it somehow possible to create a ticket from a Teams call? I was thinking of workflows, but not sure. Thank you 続きを読む

返信 Calling Tickets Workflows

0 いいね！

3 コメント

JLeserDDK

メンバー

2月 10日, 2024 17:12

Hi Tom, if the ticket is created by the suggested worflow, it will have SLA assigned? Thank you Jaime

解決済み

HEagle 3月 09日, 2023

Receiving & Managing Voicemails from a Shared Inbox

We have recently switched over to Hubspot from our gmail inbox for our Customer Support operations. For the most part, this has gone very smoothly. We are, however, having a hiccup with our Dialpad voicemail transcriptions. Currently, all calls 続きを読む

返信 Calling Conversations Integrations Service Tickets

1 いいね！

7 コメント

Accepted Solution

danmoyle

最優秀メンバー | Elite Partner

3月 10日, 2023 15:17

Hey Hannah! So, I'm not anything close to being a developer. I know some great ones (where I work and others), but we haven't created content around ...続きを読む

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