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Tickets & Conversations

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MHussain8 en Septiembre 24, 2023

Don't assign my contact

I have create conatct but Don't assign my contact

Responder Calling

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8 Respuestas

Accepted Solution

karstenkoehler

Miembro del salón de la fama | Partner

Septiembre 24, 2023 23:50

Hi @MHussain8 , To complete this action, you need to assign a paid seat for your user: https://knowledge.hubspot.com/account/manage-sales-hub...Leer más

JKukko en May 25, 2023

Automatically create a ticket from an inbound call

Hello! Is there any way to automatically create a Ticket when I receive an incoming call to my Hubspot created phone number? Also is it somehow possible to create a ticket from a Teams call? I was thinking of workflows, but not sure. Thank you Leer más

Responder Calling Tickets Workflows

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3 Respuestas

JLeserDDK

Miembro

Febrero 10, 2024 17:12

Hi Tom, if the ticket is created by the suggested worflow, it will have SLA assigned? Thank you Jaime

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HEagle en Marzo 09, 2023

Receiving & Managing Voicemails from a Shared Inbox

We have recently switched over to Hubspot from our gmail inbox for our Customer Support operations. For the most part, this has gone very smoothly. We are, however, having a hiccup with our Dialpad voicemail transcriptions. Currently, all calls Leer más

Responder Calling Conversations Integrations Service Tickets

1 Me gusta

7 Respuestas

Accepted Solution

danmoyle

Miembro estimable | Partner nivel Elite

Marzo 10, 2023 15:17

Hey Hannah! So, I'm not anything close to being a developer. I know some great ones (where I work and others), but we haven't created content around ...Leer más

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