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CloudNg on Abril 20, 2024

Outlook on MAC - Plug in cause cursor to automatically move to cc field

Hi everyone, I have the HubSpot Plug-in on Outlook on my MAC. The issue is - when I reply to an email, or create a new email and insert the contact I am sending it to, more often than not I 'tab' down to start typing the content of the ema Leia mais

Responder Admin Professional Tickets

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DianaGomez

Gerente da Comunidade

Abril 23, 2024 05:34

Hi @CloudNg , Thanks for the details! In this case, I will need you to send me some information via DM so I can investigate further...Leia mais

Solucionado

TMc13 on Março 16, 2024

Account Deactivated

Hi there - My account was deactivated while I was out of the country for business. I had a lot of data in there that I had paid someone to collect as well as a landing page that is connected to my current website. Could someone please reactivate it? Leia mais

Responder Admin

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Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Março 16, 2024 03:37

Hi @TMc13 You can request the recovery of your account by submitting the form at the end of this page. https://knowledge.hubspot.com/account...Leia mais

Solucionado

CGoodwinOlsen on Janeiro 06, 2022

How to search old ticket IDs for a merged ticket?

When merging 2 tickets, the resulting ticket gets a new ticket ID. Our issue is that the previous ticket IDs are not searchable in any way. Customers will typically receive an email with the ticket ID via pipeline automation, and it is problematic Leia mais

Responder Admin best practices Custom Objects Developer Enterprise How-To Service Settings Tickets Workaround Workflows

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Accepted Solution

karstenkoehler

Membro do Hall da Fama | Parceiro

Janeiro 06, 2022 07:27

Hi @CGoodwinOlsen , That would have to be manual, unfortunately. If you don't mind your tasks section cluttering up, you could create a ...Leia mais

VKahn on Dezembro 07, 2021

Date+Time+Timezone Picker in Ticket Properties

To create better, and more useful tickets in hubspots ticketing system. A Date+Time+Timezone picker would be useful for many different ticket types as a ticket property. Date Picker alone is very vague.

Responder Admin Developer Tickets

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